Eliminate frequent calls to the helpdesk with AI driven self-service

AI based Self-service is proving to be a useful model in reducing the number of tickets that reach the helpdesk. Give workplace support a boost and enable employees to self-resolve issues on their own with an automated digital assistant.

Deflect tickets with automated resolution

Workativ Assistant integrates with various applications with out of the box automations to fully automate issue resolution and have requests completed in seconds.

Intelligent self-service for employees
Provide uninterrupted support. Don’t trouble the agents.

Employees can initiate a chat with an intelligent digital assistant that gets the job done, leaving the IT Help Desk team to focus on more pressing issues.

Deflect calls away from helpdesk

Improve employee experience

conversational AI

A convenient way for employees to self-resolve issues

conversational AI

User satisfaction and more productive employees

conversational AI

Free up service desk resources for more critical tasks

conversational AI

Save costs and time

conversational AI

A convenient way for employees to self-resolve issues

conversational AI

User satisfaction and more productive employees

conversational AI

Free up service desk resources for critical tasks

conversational AI

Save costs and time

Ready for a chat?

See how Workativ Assistant can transform your workplace support and reduce your helpdesk costs.

Request free trial