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Automate Employee
Support with AI Agents

Transform employee support with AI-powered IT and HR agents. Automate tasks, answer questions instantly and simplify workflows to support large teams with ease.

Automate Employee <br/> Support with AI Agents

Top Enterprises Worldwide Trust Workativ to Streamline Employee Support

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Why Your Enterprise Needs AI Agents

IT Support Agent

Scale IT Support operations with AI Agents to resolve repetitive queries instantly, automate service requests, and reduce high-volume tickets easily.

Learn more about IT Support Agents

HR Support Agent

Automate HR queries with AI agents—instant responses, less manual work, and more time for your team to focus on what matters.

IT Support AgentHR Support Agent

Features That Supercharge Your IT and HR Support Operations

Why Workativ AI Agents Are the Ultimate Solution for Your Support Teams

Agent Studio Interface

AI Agent Studio

Build AI agents for HR & IT to automate responses, reduce manual work, resolve faster, and enhance user experience.

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AI App Workflows Interface

AI App Workflows

Integrate AI agents into your HRIS and ITSM apps to automate onboarding, access provisioning, and ticket resolution workflows.

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Knowledge AI GPT Interface

Knowledge AI (RAG)

Leverage AI Search to quickly find and deliver accurate responses from multiple knowledge sources like websites, SharePoint, Confluence and more

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Shared Live Chat Inbox Interface

Shared Live Chat Inbox

Bring human agents in the loop with AI agents for live chat assistance, collaborate on issues and resolve complex queries faster.

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Streamline Employee Support with
Smart AI Agents

Why Your Enterprise Needs AI Agents

Results You Can Expect with Workativ AI Agents

Instant Resolution

Automate up to 80% of repetitive queries across IT and HR.

Instant Resolution

Cost Savings

Reduce support operational costs by up to 60%.

Cost Savings

Employee Satisfaction

Deliver faster resolutions and enhanced support experiences.

Employee Satisfaction

Client Testimonials

"After researching 5 different chatbot solutions, we decided to go ahead with Workativ for its' easy integration with systems that we use internally at GoTo."
Gabriel Grecco

Gabriel Grecco

Global Manager - IT Service Desk

Gabriel Grecco's company logo
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Meet Your Employees Where They Are with Seamless Support

Deploy agentic AI-powered support agents on the platforms your teams already love

Microsoft

Bringing AI-powered support directly into Microsoft Teams enables employees to get help instantly without leaving their workspace.

Learn more about Microsoft Teams

Slack

Website

MicrosoftSlackWebsite

Your data is yours and you control it

Workativ has implemented robust security processes and controls that are in
compliance with industry-leading standards and regulations.

ISO 27001 Certified logo

ISO 27001 Certified

Information Security Management System ISO/IEC 27001:2013 Certified Company

SOC II Certified logo

SOC II Certified

Workativ undergoes a regular third-party audit to certify its products against SOC

GDPR Compliant logo

GDPR Compliant

Ensuring compliance with GDPR to protect the privacy and data of EU Citizens.

Featured Content

Featured Content

Sophie Hussey explores change management, AI, and risk, sharing strategies for modern organizations facing digital transformation challenges.

Featured Content

Paul Wilkinson discusses ITSM's future, highlighting how culture, innovation, and change shape successful IT strategies in modern organizations.

Transform Employee Support
Operations with AI Agents

Frequently asked questions

Explore our frequently asked questions to learn more about pagergpt features, security, integration capabilities, and more

What is Workativ?

Workativ is an AI agent platform for HR and IT teams. AI agents answer employee questions PTO, benefits, password resets, policy queries and autonomously run onboarding, offboarding, 30/60/90 check-ins, performance cycles, hiring, and compliance workflows. So your team stops being buried in operations.

What are AI agents for HR teams?

AI agents for HR teams are autonomous software agents deployed inside Slack or Microsoft Teams that handle employee HR requests without human involvement. They answer questions about PTO, benefits, and policy, and execute actions like submitting leave requests, updating HRIS records, and routing approvals in real time. Workativ's HR AI agents connect to BambooHR, Workday, ADP, UKG, Personio, and 100+ HRIS tools.

What are AI agents for IT support?

AI agents for IT support are autonomous agents deployed in Slack or Microsoft Teams that resolve employee IT requests without involving the helpdesk. They handle password resets, account unlocks, access requests, and ticket creation by executing actions directly in Azure AD, Okta, ServiceNow, Freshservice, and Jira Service Management.

How quickly can Workativ be deployed?

Workativ deploys in days, not months. No implementation consultant, no developer resources, and no IT team required. Compare this to Moveworks, which requires a 6-month implementation, or Leena AI, which requires a 45-day minimum with professional services fees.

What HR workflows can Workativ automate?

Workativ autonomously runs employee onboarding, offboarding, 30/60/90 day check-ins, performance review cycles, benefits enrollment, leave management, compliance training tracking, hiring workflows, and access provisioning. Each workflow is triggered automatically from system events with no manual coordination required.

What integrations does Workativ support?

Workativ integrates with 100+ HR, IT, and productivity tools including Workday, UKG, ADP, BambooHR, Personio, Oracle HRMS, Okta, Azure AD, Office 365, ServiceNow, Jira Service Management, Freshservice, Slack, Microsoft Teams, SharePoint, Google Drive, and Notion. All integrations support bidirectional read and write not just lookup.

What does Workativ cost?

Workativ uses session and execution-based pricing you pay for what you use, not for headcount. Plans start $99/month (Starter), $349/month (Business, full HR and IT automation), and custom pricing for Mid-Market and Enterprise organizations. No per-user fees.

Is Workativ secure and compliant?

Yes. Workativ is SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliant, with 25+ security controls including PII data redaction, prompt injection protection, RBAC, SSO, MFA, and SIEM integration. Enterprise-grade security is included across all plans, not reserved for the top tier.

Does Workativ work with Slack and Microsoft Teams?

Yes. Workativ AI agents deploy natively inside Slack and Microsoft Teams. Employees ask questions and take action in the tools they already use, with live escalation to a human agent when needed through a shared inbox visible to HR and IT teams.

What automation rate do Workativ customers achieve?

Workativ customers achieve 65 to 80% query automation, meaning most employee questions are answered, actioned, and closed without HR or IT involvement. GoTo resolved 80% of employee support queries autonomously using Workativ, exceeding the industry average of 25 to 45% for year-one AI deflection.