Reinvent your IT Support with Automated Resolution

Bring true automation to your self-service that your employees will love, and see your help desk cost take a dive.

IT Help Desk

How it works

Know how Workativ Assistant can streamline and augment your workplace IT Helpdesk.

build

01.Build

No coding required.  Build engaging dialogs as responses to user conversations. 

automate

02.Automate

One-click integration. Pick from over 60 different ready-made automations to create a fully automated digital assistant. 

deploy

03.Deploy

Deploy the virtual assistant on your chat channel to get issues resolved in a flash.  Deflect calls away from Help Desk.

Marketplace with 60+ ready-to-use automations

freshdesk
Freshdesk
freshservice
Freshservice
zendesk
Zendesk
microsoft
Office365
Service now
Servicenow
twilio
Twilio
active-directory
Azure AD

Move repetitive and simple issues away from help desk.

Partner benifits Revenue

Call deflection

Helps offload call volume of 30% - 40%, away from helpdesk.

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Go to Market

Cost Reduction

A digital augmented helpdesk provides numerous cost benefits and savings.

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Attractive Incentives

Automated Resolution

Free up to 30% of support capacity for higher-value tasks.

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Digital helpdesk starts here

Featured content

Blog

Blog

Transform your Slack channel into an AI-driven digital help desk for your employees.

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Integration

Integration

Zendesk integration enables employees to view their helpdesk information and get issues resolved at a single location.

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Solution

Solution

Increase productivity and performance of agents by having a 'round-the-clock' digital assistant that align with IT support teams to deliver instant resolutions.

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