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Workativ Assistant
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Shared Inbox

Deliver more resolutions faster with our AI-enhanced shared inbox for your teams

Conversation AI Platform
Conversation AI Platform

Multi-channel Inbox

Our multi-channel shared chat inbox is AI-enhanced and designed for speed and efficiency—so your team can work smarter and collaborate faster.

Choose your knowledge source
Customize your workflows

Actions

Super power your live agents with workflow automatons. Connect with apps and resolve time consuming tasks and workflows in seconds, without ever leaving your inbox.

Team Collaborations

Resolve complex issues quickly with inbox optimized for team collaboration using @ Mentions and real-time notifications.

Customize your workflows
Add human touch

AI Suggestions

Put your knowledge base to good use. Let AI leverage your content to be the perfect co-pilot for your agents using AI based suggestions for faster response.

AI Summary

Enable your agents to assist your users faster with AI assisted conversation summary.

Deploy the bot
Customize your workflows

User Personalization

Personalize your chats with user information such as location, urgency, last interaction, category and much more.

Live Agent Transfers

Transfer complex problems from chatbot to your live support teams without interruption—so your users get the best possible experience.

Measure and tweak
Measure and tweak

Dashboard

Real-time dashboards and monitoring views make it easy to take action and optimize your team’s performance.

Ready to get started?

Pre-built bots and app workflows for FREE

Start on our free plan, and scale up as you grow.

Explore More Features

Our 3-in-1 support automation platform combines the power of Gen AI chatbot for automating chats, App workflow automation for auto-resolution of issues, and Shared Live Inbox for seamless live chat interactions. And more…!

  • Chatbot Builder​
    Chatbot Builder​

    Use no-code visual canvas to create engaging conversations for your chatbot easily in minutes.

    Know more  →
  • FAQ Bot Builder
    FAQ Bot Builder

    Simple and easy to understand UI to help you automate your repetitive FAQs easily in minutes.

    Know more  →
  • Chatbot Automation​
    Chatbot Automation​

    Add IT or HR workflow automations to chatbot through app integration and pre-built app workflows in few clicks.

    Know more  →
  • Knowledge AI
    Knowledge AI​

    Knowledge AI leverages the power of LLMs and Generative AI to provide contextually relevant responses to user queries.

    Know more  →
  • Chatbot Approvals
    Chatbot Approvals​

    Approving chatbot tasks made easy with our approval management. Set approval reminders, expiry, tracking, and more.

    Know more  →
  • Chatbot Workflow Marketplace
    Chatbot Marketplace

    Download pre-built chatbots, 100+ app integrations, and 1000+ app workflows in seconds and go live instantly.

    Know more  →
  • Omnichannel
    Omnichannel

    Deploy chatbot on your favorite collaboration apps like Teams, Slack, or as Chat Widget easily in few clicks.

    Know more  →
  • Live Agent Handover
    Live Agent Handover

    Seamless ‘agent handover’ of chatbot to live agents with complete user context and conversation history.

    Know more  →
  • Chatbot Analytics & Performance
    Chatbot Analytics & Performance

    Gather insight to craft better end user experiences and deliver better chatbot support to your employees.

    Know more  →
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