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Build intelligent AI agents with our multi-agent platform and connect them to your knowledge base to provide quick accurate answers to employee queries anytime.
Create simple to complex conversations mimicking your support process to resolve complex issues faster.
Quickly set up AI support with pre-built agents for IT or HR from our marketplace, eliminating the need to build agents from scratch.
Tailor agent responses based on user persona like name, email, or preferences to make interactions feel more personal and engaging.
Customize your AI agents with your company’s logo, tone of voice to create a consistent, on-brand employee support experience.
Deliver location-specific answers to employees, ensuring accurate and relevant responses based on their local policies and needs.
Automate your routine workflows by connecting AI agents to IT and HR systems or your 3rd party tools.
Send instant updates to employees about important information, such as system outages or new HR policies, keeping them informed without asking.
Automatically trigger AI agents based on events and automate employee onboarding and offboarding, access provisioning, surveys, birthday greetings and more
Provide AI support across the channels employees use most, such as Slack, Microsoft Teams, or the Chat widget, making it easier to get help anytime, anywhere.
Escalate complex queries to human agents on multi-channel live chat inbox without losing context and history.
Empower your agents to collaborate effortlessly. Share information, escalate issues, and resolve complex queries faster, leading to quicker solutions and higher employee satisfaction.
Test your AI agents in real-time before employees use them to ensure they answer correctly.
Manage all your metrics in one place with an advanced dashboard that provides insights into ai agent sessions, user queries, ROI, and many other insights for continuous improvement.
Access past employee interactions with AI agents to review resolved queries, identify patterns, and deliver better and contextual support.
"The number of automation possibilities is immense! We can empower our employees to self-service on tasks that were currently handled by IT techs."
Results You Can Expect with Workativ AI Agent Builder
Provide accurate answers instantly 24/7, no matter the time or day.
Free your team to handle more complex issues by letting the AI handle repetitive queries.
Connect AI agents to your existing apps and workflows, reducing manual work and speeding up responses.
Deliver faster, more accurate responses with our advanced RAG-powered Knowledge AI search. Enhance user satisfaction while improving the quality of your support.
Effortlessly connect your AI agents with the apps you use daily. Streamline complex tasks with automated workflows that save time and ensure efficiency.
Centralize your communication in one place. Automate live chat, AI agents, and human support teams to create a cohesive and personalized customer experience.
