Why our customers love us

5/5

It just seems to work out of the box. If you have a decent outline of the needs the bot needs to fill it is really straightforward to set up and test. Truly self service.

5/5

The deployment and support team was exceptional! They worked hard to make sure our rollout was successful. When I had concerns they worked real hard to make sure they were addressed and resolved.

Why choose a Workativ AI Agent for ServiceDesk?

Automated ticket resolution

Save time and effort with instant ticket creation, assignment, and resolution, reducing manual intervention.

Built for ServiceDesk teams

Integrates effortlessly with your ServiceDesk environment to support your workflows without disruption.

Effortless user management

Handle user account updates, role changes, and access requests in seconds with automation.

AI-powered Support

Leverage generative AI to deliver faster, smarter, and context-aware right from your favorite chat - MS Teams, Slack etc.

Seamless access provisioning

Quickly grant or revoke access to third-party tools, ensuring compliance and efficiency.

Effortless IT support with AI Search

Provide accurate AI generated responses to employee queries from multiple knowledge sources like Documents, SharePoint, Confluence etc,.

Instantly connect ServiceDesk AI Agent to 100+
Apps and Automate 1000s of Tasks
-No Coding Required

Benefits you'll love

Boost agent productivity

Provides instant answers to employee queries at any time, improving satisfaction and reducing HR workload.

Lower your MTTR

Automates repetitive tasks like leave management and payroll inquiries, saving time and boosting productivity.

Improved FCR

Reduces the need for additional HR staff by handling routine tasks and lowering operational costs.

Cost savings

Offers personalized, accurate responses, improving engagement and overall workplace satisfaction

How it works

Connect Your ServiceDesk

Step 1 of 3

Simple integration with no coding required.

Client Testimonials

"After researching 5 different chatbot solutions, we decided to go ahead with Workativ for its’ easy integration with systems that we use internally at GoTo."

Gabriel Grecco

Global Manager - IT Service Desk

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AI Agent

Top Enterprises Worldwide Trust Workativ to Streamline Employee Support

Why our customers love us