Instant ChatGPT for knowlegde base - AI Knowledge in Seconds

Find instant answers from your
Knowledge base with AI

Train AI Instantly with your knowledge base

Training

Train AI instantly with your help portal websites, upload policy documents, or simply connect with SharePoint, Confluence, or Google Drive and deliver highly accurate and contextual responses to user queries.

Guardrails

Set boundaries and rules to control AI behavior, ensuring responses stay compliant and aligned with business needs

Continuous Learning

The AI improves over time by learning from interactions, providing smarter and more relevant answers automatically.

Feedback

Capture user feedback to refine AI responses and improve the overall quality of interactions continuously.

Personalize user Interactions

Context

Our AI understands and maintains user conversation context, delivering precise and relevant answers every time.

Persona

Tailor responses based on user persona like name, email, or preferences to make interactions feel more personal and engaging.

Location-Based Responses

Deliver location-specific answers to employees, ensuring accurate and relevant responses based on their local policies and needs.

Connect with your Apps

AI Workflows

Automate complex workflows and streamline processes by connecting AI-powered actions across 100+ 3rd party apps.

Channels

Enable seamless communication across platforms like Slack, Teams, and website widgets.

App Connectors

Integrate with tools like SharePoint, Google Drive, Confluence, or ITSM and HR tools to enhance data accessibility and AI functionality.

AI Customizations

Custom Prompts

Create tailored prompts for the AI to deliver responses in your preferred style and tone, aligning with your brand voice.

Response Temperature

Adjust the creativity and variability of AI responses to suit specific needs—ranging from precise, factual answers to more conversational replies.

Reference & Citations

Provide users with references and citations for every response, ensuring transparency and building trust.

Streamline Employee Support with
Smart AI Agents

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Benefits of Agentic AI-powered IT Helpdesk Chatbot

Faster Resolutions

Provide employees with instant, accurate answers.

Reduce Ticket Volume

Solve common issues without human intervention.

Enhance Employee Experience

Empower teams with self-service support anytime, anywhere.

Actionable Insights

Get analytics on repetitive queries and optimize your knowledge base.

Client Testimonials

"After researching 5 different chatbot solutions, we decided to go ahead with Workativ for its’ easy integration with systems that we use internally at GoTo."

Gabriel Grecco

Global Manager - IT Service Desk

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How does Knowledge AI work

Choose Your Knowledge Source

Step 1 of 3

Connect Knowledge AI to SharePoint, your website, or other sources for accurate answers.

Explore our product features

Agent Studio

Build and deploy AI agents that resolve issues automatically, reducing response time and boosting productivity.

AI App Workflows

Effortlessly connect your AI agents with the apps you use daily. Streamline complex tasks with automated workflows that save time and ensure efficiency.

Shared Live Chat Inbox

Centralize your communication in one place. Automate live chat, AI agents, and human support teams to create a cohesive and personalized customer experience.

Solutions

Features

Integrations

Pricing

Resources

Create ChatGPT for Your Knowledge Base in Seconds

Top Enterprises Worldwide Trust Workativ to Streamline Employee Support

Find instant answers from your Knowledge base with AI