Using workativ’s approval management you can easily setup approvals for chatbot tasks or requests that requires manager approvals. Set approval type, request details, attach links, set timer, approval expiry and much more.
Workativ makes approving chatbot tasks easy for the approver. No need to open any apps. Just approve right from your email or web link. Provide comments, receive reminders, notification, and much more.
Using approval history, you can track current and previous approvals easily, so you have complete visibility and logs with approver comments on all the requests (raised on chatbot) that were either approved, pending, or rejected.
Our 3-in-1 support automation platform combines the power of Gen AI chatbot for automating chats, App workflow automation for auto-resolution of issues, and Shared Live Inbox for seamless live chat interactions. And more…!
Use no-code visual canvas to create engaging conversations for your chatbot easily in minutes.
Learn more on workativ assistants’ conversational ai platform capabilities.
Add IT or HR workflow automations to chatbot through app integration and pre-built app workflows in few clicks.
Knowledge AI leverages the power of LLMs and Generative AI to provide contextually relevant responses to user queries.
Simple and easy to understand UI to help you automate your repetitive FAQs easily in minutes.
Seamless ‘agent handover’ of chatbot to live agents with complete user context and conversation history.
Deploy chatbot on your favorite collaboration apps like Teams, Slack, or as Chat Widget easily in few clicks.
Download pre-built chatbots, 100+ app integrations, and 1000+ app workflows in seconds and go live instantly.
Gather insight to craft better end user experiences and deliver better chatbot support to your employees.
