Unlock Account Automation
Strengthen end user security and minimize calls to the helpdesk with the automated resolution of unlocking accounts. 
Unlock Account made easy with your favorite apps
Self-service ‘unlock account’
Workativ helps to reduce the ‘unlock account’ requests that reach the helpdesk by assisting companies in providing a conversational chatbot that auto-resolves the request and helps employees get back to their work instantly. Using Workativ, instead of using a static self-service portal, your employees can self-resolve the issue from Slack and Microsoft Teams. Through self-service, calls to the helpdesk get deflected, and issues get resolved instantly.  
‘Unlock account’ automation
Workativ’s no-code workplace automation platform and one-click integration with multiple Identity and Access applications let you create an ‘unlock account’ automation workflow instantly. To reduce the number of requests reaching the IT support team, companies can create a secure process to enable employees to ‘unlock account’ through AI self-service. By integrating with Active Directory, or existing password management apps, user management/access management apps, you can create the desired workflow and deploy an AI chatbot to service ‘unlock account’ requests.  
Why self-service account unlock
- Problem
Account lockouts for ensuring security are vital, but unlocking accounts is a highly time-consuming task for the helpdesk. 
- Solution
Reducing help desk calls by offering a self-service option while maintaining the security of desktop workstations.
- Impact
Enabling a conversational chatbot for users to unlock accounts autonomously improves productivity.
How Unlock Account automation works
Unlock Account chatbot for Microsoft Teams and Slack
A next-gen chatbot that understands a user’s request and enables them to unlock their account is the best solution to deflect low-level issues to the helpdesk team. Enable self-service on Slack and Teams with Workativ chatbot for automated resolution of ‘unlock account’ requests and watch the productivity graph improve at the workplace.
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Other popular use cases
Employee Offboarding
Automate employee offboarding and remove the risk of ex-employees’ access to your systems and network
Password Reset
Expedite issue resolution for employees and reduce service desk call volume with ‘password reset’ automation.
Employee Onboarding
Simplify the onboarding tasks for modern HR teams and deliver a positive onboarding experience.
Payroll Enquiry
Streamline automation for delivering payroll information to employees with zero waiting time.
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