New Release!

Knowledge AI

Create ChatGPT for your knowledge base in seconds.
Our knowledge AI leverages the power of Large Language Model (LLM) and Generative AI
turning your knowledge into generative AI chats for user queries.

Conversation AI Platform
Conversation AI Platform

Choose your knowledge source

Connect Knowledge AI with your preferred knowledge sources (i.e., SharePoint, Website, etc.) to generate accurate and comprehensive answers to your employee queries.

Choose your knowledge source

Customize your workflows

Facilitate workflow automation for handling a wide array of employee queries effortlessly by combining Knowledge AI with conversational dialog flows, ensuring instant solutions to simple and complex issues.

Customize your workflows

Add human touch

With live agent handover capability, the chatbot can hand over conversations to live agents. keep track of the conversations, making it simple for your agents to take over and assist users without delays.

Add human touch

Deploy the bot

Why not make it truly yours? Tailor your bot’s appearance and functionality to match your brand’s essence. From configuring branding and logo to selecting colors that resonate with your brand, you can create a warm and emotionally connected experience for every user. Then you can deploy the bot in your preferred channel (i.e., MS Teams, Slack, or Chat widget)

Deploy the bot

Measure and tweak

Maximize the use of our Knowledge AI bot for fast resolutions of workplace issues more autonomously using advanced AI-driven data and analytics. Take control of the bot analytics dashboard that shows the number of tickets raised, the number of queries answered using KnowledgeAI, and track the rate of unresolved queries – all in one place.

Measure and tweak

Frequently Asked Questions

What is Knowledge AI, and how do I use it? 

Knowledge AI enables you to provide contextual and accurate responses to your employee's queries. You can connect Knowledge AI with your preferred knowledge source (i.e., SharePoint, Website, etc.) to retrieve answers.

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