Empower your employees with AI Self Service using advanced NLP and workflow automation

Workativ helps you automate most of your employee enquires and service requests using AI Self Service with in-built workflow automation technology.

IT helpdesk automation
Join hundreds of industry leaders

AI Self Service Capabilities

AI Self-Service Chatbot
Knowledge AI
App Workflow Automation
Shared Live Inbox*
What is AI Self-Service?
Omnichannel
Agent Handover
Approvals
Context Switching
Sensitive Data Handling
Dynamic Notifications
Analytics
Chat History

Our platform enables you to build chatbots in minutes. Adding, removing and or training new skills or topics is easy, and no coding required. Let employees resolve their own workplace issues autonomously without contacting agents.

Go AI Self-service with Chatbot to deliver remote employee support – faster, smarter, and easier.

Ai Self Chatbot

After researching 5 different chatbot solutions, we decided to go ahead with Workativ for its’ easy integration with systems that we use internally at GoTo.

Gabriel Grecco

Global Manager - IT Service Desk

Read GoTo Case Study →

See how companies benefit from AI-powered chatbot with auto-resolution

Reduce your Mean Time To Resolution (to seconds)
Reduce your Mean Time To Resolution (to seconds)
Scale your support instantly with ease
5/5

It just seems to work out of the box. If you have a decent outline of the needs the bot needs to fill it is really straightforward to set up and test. Truly self service.

5/5

The deployment and support team was exceptional! They worked hard to make sure our rollout was successful. When I had concerns they worked real hard to make sure they were addressed and resolved.

5 steps to go live with your bot in minutes

Step 1
Sign up
Step 2
Download Bot
Step 3
Connect App Workflows
Step 4
Test your Bot
Step 5
Go Live

You can create a new bot or download pre-built AI Self Service Chatbot from marketplace.

Sign up
5/5
“Workativ delivers and the implementation team is top notch. Very supportive and responsive to question”

Overall: Very positive experience. We are able to grow the bot based on our internal needs. The cost and support can’t be beat for all the features the tool provides

Pros: It just seems to work out of the box. If you have a decent outline of the needs the bot needs to fill it is really straightforward to set up and test. Their deployment team offers insight on where to focus time and provides resources to go to quickly resolve questions on your own. Truly self service.

Cons: No complaints right now - when we have had issues they respond quickly with a plan and their follow through is excellent

Reasons for Choosing Workativ Assistant: Cost and the willingness of Workativ to answer questions and ensure our internal business requirements were being met.

hammer_manager
Dan Bottiger
Director of Information Systems

Connect Virtual Agent with 100+ apps, 600+ actions, and 1000s of automations instantly. No coding

19+ ITSM
15+ Access Management
13+ HR
09+ MDM

Also available CRM, Expense Management, Document Management, Project Management, Email Management, SMS Management, Notifications, and Collaboration Apps.

Your data is yours and you control it

Workativ has implemented robust security processes and controls that are in compliance with industry-leading standards and regulations.

Data Protection

AES 256 bit encryption with 1,024-bit key-strength for data at Rest and TLS encryption for data in transit.

Access Controls

Workativ implements role-based access through IAM that enforces segregation of duties, two-factor authentication, and end-to-end audit trails, ensuring access is in accordance with security policy.

International Organization for Standardization

Information Security Management System ISO/IEC 27001:2013 Certified Company

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