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Workativ's AI chatbot answers health insurance, enrollment, FSA/HSA, 401(k), and PTO questions instantly inside Slack or Microsoft Teams. No more HR inbox overload. No more employees waiting hours for a simple answer.
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Go live in 1 day
No coding required
80% query deflection
of benefits queries auto-resolved
of HR teams operating at max capacity
reduction in HR support costs
always-on benefits support
Benefits are one of the most valuable things you offer employees but also one of the biggest drains on HR time. The same questions, over and over, while strategic work piles up.
| Capability | Without Chatbot |  |
|---|---|---|
| Avg. response time to benefits question |  4–8 hours |  5 seconds |
| HR tickets resolved without agent | 5% | 80% |
| HR hours spent on benefits FAQs/year | 400–800 hrs | 80 hrs |
| Employee benefits utilization | Low | Significantly higher |
| Open enrollment error rate | High | Reduced |
| Support availability | Business hours only | 24/7, 90+ languages |
From daily FAQs to complex enrollment workflows Workativ handles the full spectrum of employee benefits queries.
Deductibles, co-pays, in-network providers, prescription coverage, mental health benefits answered instantly from your actual plan documents.
Guide employees through plan comparison, deadline reminders, coverage selection, dependent additions, and enrollment confirmation step by step.
Real-time FSA/HSA balance lookups, eligible expense guidance, claim submission steps, and year-end rollover rules from your HRIS.
Answer contribution questions, vesting schedules, employer match details, and fund change instructions without HR or finance involvement.
Check leave balances, explain parental leave policy, clarify FMLA eligibility, and answer bereavement or sabbatical policy questions instantly.
Automate the workflow for marriage, new baby, divorce, or adoption striggering the right enrollment change process and guiding employees through it.
Automatically provide COBRA notices, explain coverage continuation costs, and answer benefits-end-date questions for offboarding employees.
Communicate gym stipends, EAP services, tuition reimbursement, mental health support, and other voluntary benefits employees often miss.
"We went from HR spending 3 hours a day on PTO questions to the bot handling it all automatically. Our HR team can finally focus on what matters people, not paperwork."
HR Director, SaaS Company · 400 employees
"Implementation took 2 days. We connected BambooHR and Slack, uploaded our policies, and employees were using it immediately. We looked at Moveworks it would have taken 6 months and cost 20x more."
VP of People Operations · 1,200 employees
"Our global team spans 14 countries. The multilingual support and time-zone-agnostic availability means every employee gets instant HR answers no matter when or where they ask."
Global CHRO · Enterprise · 8,000 employees
Most enterprise HR chatbot implementations take 3–6 months. Workativ takes 3 days. Here's how.
Join 500+ HR teams using Workativ to automate employee queries, reduce support load by 60%, and deliver instant HR answers 24/7.
At an SMB, HR teams wear many hats. A benefits chatbot removes the most repetitive task answering the same employee questions. Deploy in hours. Start free.
No IT department or developer needed to deploy
Session-based pricing scales with you pay for what you use
Pre-built benefits FAQ templates for health, PTO, and enrollment
Integrates with Gusto, BambooHR, Rippling, and Zenefits
HR team reclaims ~15–20 hours/week from repetitive questions
to start with the Magic Plan
to go live
ticket deflection rate
Workativ plugs into your existing HRIS, benefits platforms, and team communication tools no rip-and-replace required.
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“After researching 5 different AI solutions, we chose Workativ for its autonomous AI Agents and seamless integration with our existing systems. The agentic reasoning capabilities are remarkable our IT team now spends 70% less time on password resets and our employees get instant help.”
Gabriel Grecco
Global Manager - IT Service Desk
“Workativ's AI Agents don't just answer questions they actually solve problems end-to-end. We've achieved 65% automation of our IT tickets in the first month, and the no-code platform meant we deployed in less than a week. The ROI was immediate and measurable.”
Dan Hammer
Director of Information Systems
Session-based, not per-user. No cost explosion as your team grows. Start free and scale when you're ready.
Join HR teams worldwide using Workativ to automate benefits support, reduce ticket volume by 80%, and give every employee instant answers in Slack, Teams, or the web.
Book a Demo