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Workativ's AI agent handles benefits enrollment questions, eligibility checks, claims guidance, and open enrollment support so HR teams stop drowning in repeat queries and employees get instant, accurate answers 24/7.
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Go live in 1 day
No coding required
80% query deflection
HR teams field the same benefits questions hundreds of times a year while employees still feel confused, miss deadlines, and underuse their benefits.
HR spends 40–60% of time answering the same questions about health plans, enrollment, and eligibility every single open enrollment cycle.
Plan documents, carrier portals, and HRIS systems are siloed. Employees can't find answers; HR can't provide them fast enough.
ACA, COBRA, HIPAA regulations change constantly. One wrong answer about eligibility can expose your organization to significant legal risk.
Employees don't understand or engage with their benefits. Valuable perks go unused wasting employer investment and dampening satisfaction.
Supporting employees in multiple countries with different benefit structures and languages across time zones is operationally overwhelming.
Without utilization data, HR and finance can't identify which benefits are working, what's wasted, or how to optimize benefits spend.
"We went from HR spending 3 hours a day on PTO questions to the bot handling it all automatically. Our HR team can finally focus on what matters people, not paperwork."
HR Director, SaaS Company · 400 employees
"Implementation took 2 days. We connected BambooHR and Slack, uploaded our policies, and employees were using it immediately. We looked at Moveworks it would have taken 6 months and cost 20x more."
VP of People Operations · 1,200 employees
"Our global team spans 14 countries. The multilingual support and time-zone-agnostic availability means every employee gets instant HR answers no matter when or where they ask."
Global CHRO · Enterprise · 8,000 employees
Most enterprise HR chatbot implementations take 3–6 months. Workativ takes 3 days. Here's how.
Join 500+ HR teams using Workativ to automate employee queries, reduce support load by 60%, and deliver instant HR answers 24/7.
Small HR teams can't afford to spend hours answering the same benefits questions. Workativ acts as your always-on HR benefits assistant, so your lean team focuses on people.
Deploy in under 24 hours with zero developer involvement
Session-based pricing grows with you pay for usage, not per seat
Pre-built templates for open enrollment, PTO, health insurance FAQs
Integrates with Gusto, BambooHR, Rippling, and other SMB HRIS platforms
of benefits queries auto-resolved without HR involvement
average time to go live
to start with the Magic Plan
From daily FAQs to complex enrollment workflows Workativ handles the full spectrum of employee benefits queries.
What does my deductible cover? Is my doctor in-network? Workativ pulls answers directly from your carrier documents and plan details.
Guide employees through plan comparisons, deadline reminders, dependent additions, and enrollment submission reducing missed enrollments.
New baby, marriage, divorce automatically trigger the right benefits change workflow and guide employees through qualifying event enrollment.
"How much have I spent from my FSA this year?" "What expenses qualify?" Instant answers with real-time balances from your benefits systems.
Answer leave balance inquiries, parental leave policies, bereavement, and FMLA eligibility questions without any HR queue.
"When am I vested?" "How do I change my contribution?" Guide employees to the right retirement plan actions with contextual answers.
Automate departing employee benefits communication COBRA notices, final benefit dates, and coverage continuation guidance.
Communicate gym reimbursements, EAP programs, tuition assistance, and other voluntary benefits so employees actually use what you offer.
Purpose-built for HR and IT teams who need fast deployment, affordable pricing, and enterprise-grade results.
| Capability |  | Legacy ITSM /  | Generic Chatbot | Manual HR Support |
|---|---|---|---|---|
| AI-powered natural language answers |  Yes |  Partial | Limited |  No |
| No-code setup for HR teams | Yes | Requires IT/dev | Some | N/A |
| Live in 1 day | Yes | Months | Weeks | N/A |
| HRIS integration (Workday, BambooHR, etc.) | 100+ apps | Yes | No | Manual |
| Compliance guardrails & PII protection | Built-in | Requires config | No | Human error risk |
| Session-based pricing (no per-user surprise) | Yes | Per-user, $$$ | Varies | Staff cost |
| Multilingual (90+ languages) | Yes | Limited | Limited | Manual translation |
Workativ plugs into your existing HRIS, benefits platforms, and team communication tools no rip-and-replace required.
HR and Benefits teams see measurable results within weeks not months of deploying Workativ.
of benefits queries resolved without HR involvement
reduction in HR support tickets during open enrollment
always-on benefits support for employees globally
average time from signup to live deployment
Join HR and IT teams worldwide who use Workativ to automate employee benefits support and get their time back.
“After researching 5 different AI solutions, we chose Workativ for its autonomous AI Agents and seamless integration with our existing systems. The agentic reasoning capabilities are remarkable our IT team now spends 70% less time on password resets and our employees get instant help.”
Gabriel Grecco
Global Manager - IT Service Desk
“Workativ's AI Agents don't just answer questions they actually solve problems end-to-end. We've achieved 65% automation of our IT tickets in the first month, and the no-code platform meant we deployed in less than a week. The ROI was immediate and measurable.”
Dan Hammer
Director of Information Systems
Session-based pricing not per-user. No surprise cost spikes as your team grows. Start free and scale when ready.
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