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Automate Employee Benefits. Simplify HR. Empower People.

The challenge: benefits are complex, confusing, and underutilized

  • Employees feel overwhelmed with too many documents
  • HR teams get stuck answering the same questions again and again.

Workativ provides AI Chatbot with instant and accurate answers.

HR professional

Top Enterprises Worldwide Trust Workativ to Streamline Employee Support

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Why Employee Benefits Are Difficult to Manage Today

Multiple vendors, constant updates, and endless questions make benefits hard for HR to run and employees to follow.

1

Fragmented programs

Benefits live across carriers, portals, and PDFs no single source of truth.

3

Low awareness & adoption

Employees don’t see the value or miss deadlines, wasting investment.

5

High admin load

HR fields repetitive queries on eligibility, coverage, and claims status.

Employee stressed
2

Compliance risk

Constantly changing regulations and eligibility rules create error risk.

4

Poor data & ROI visibility

Hard to track utilization, satisfaction, and cost impact.

6

Inconsistent communication

One-size-fits-all messaging misses diverse employee needs.

Employee benefits made accesable instantly with AI

Workativ’s AI consolidates data from all providers, giving employees one place to explore and manage their benefits.

Unified benefits hub

Unified benefits hub

Aggregate carrier info, plan docs,
and eligibility rules in one AI-powered experience.

Automated employee benefits support

Automated employee benefits support

An AI agent answers FAQs, explains coverage, and guides enrollment 24/7.

Personalized nudges

Personalized nudges

Role/location-aware reminders for open enrollment, life events, and deadlines.

Policy & compliance guardrails

Policy & compliance guardrails

Keep communications accurate and aligned to current regulations.

Analytics & ROI dashboard

Analytics & ROI dashboard

Track adoption, sentiment, deflection, and utilization trends.

Multilingual by default

Multilingual by default

Clear, inclusive guidance for global teams with 95+ language support.

See How AI Transforms Employee Benefits Support

Watch how Workativ AI simplifies benefits queries, empowers employees with instant answers, and saves HR hours every week.

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Streamline Employee Support with
Smart AI Agents

Go live With Benefits Automation In a Day

Workativ connects with your systems quickly so employees get AI-powered self-service right away.

Connect your benefits systems

Connect your benefits systems

Easily integrate with HRIS platforms, carrier portals, and document sources—no coding required.

Set up policies and rules

Set up policies and rules

Sync eligibility, compliance rules, and plan documents so the AI can give accurate answers every time.

Automate employee support

Automate employee support

Employees get instant, 24/7 answers to benefits questions, while HR saves hours on repetitive work.

Connect Workativ to the systems you already use

From HRIS to communication channels, Workativ plugs right in to your existing workflows.

What Our Customers Are Saying

See how HR leaders and employees are transforming their benefits experience with Workativ

Gabriel Grecco

After researching 5 different chatbot solutions, we decided to go ahead with Workativ for its' easy integration with systems that we use internally at GoTo.

Gabriel Grecco

Global Manager - IT Service Desk

GoTo
Dan Hammer

It just seems to work out of the box. Very positive experience. We are able to grow the bot based on our internal needs. Workativ delivers and the implementation team is top notch. Very supportive and responsive to question.

Dan Hammer

Director of Information Systems

Hammer
benefits

Instant answer for

HR Benefits questions

Book a demo

Your data is yours and you control it

Workativ has implemented robust security processes and controls that are in
compliance with industry-leading standards and regulations.

ISO 27001 Certified logo

ISO 27001 Certified

Information Security Management System ISO/IEC 27001:2013 Certified Company

SOC II Certified logo

SOC II Certified

Workativ undergoes a regular third-party audit to certify its products against SOC

GDPR Compliant logo

GDPR Compliant

Ensuring compliance with GDPR to protect the privacy and data of EU Citizens.

Frequently Asked Questions

Transform Employee Support
Operations with AI Agents