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The Smarter Moveworks
Alternative for IT & HR Teams

Get 10X faster deployment, predictable pricing, and powerful AI agents that actually work without the enterprise headaches. Join 500+ companies automating support the smart way.

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  • 50 AI sessions free forever
  • Deploy in hours, not months
  • 80% cost savings vs Moveworks

Top Enterprises Worldwide Trust Workativ to Streamline Employee Support

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Why businesses are searching for Moveworks alternatives

Complex on-boarding, limited flexibility, and inconsistent handling of advanced HR requests are driving teams to seek Moveworks alternatives.

Increasing risk fornon-ServiceNow environments
Increasing risk fornon-ServiceNow environments

Increasing risk fornon-ServiceNow environments

Customers fear growing ServiceNow lock-in at the expense of other ecosystems

Poor insights and visibility

High implementation complexity and time

Deep integration and tuning require significant time and operational effort

Costly and manual AI training requirements

Costly and manual AI training requirements

Limited learning from user request patterns without additional investment

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Why Teams Choose Workativ Over Moveworks

Get enterprise-grade AI automation without the enterprise price tag or complexity

Moveworks

From $200K+/year • Custom pricing only


  • 3–6 months implementation timeline
  • ServiceNow acquisition – vendor lock-in risk
  • Limited customization without CSM involvement
  • Black-box AI with limited transparency
  • Heavy dependency on data quality
  • Complex multi-department scaling
RECOMMENDED
Workativ

From $0/month • Free plan + predictable tiers


  • Deploy in hours with no-code platform
  • Independent platform – zero vendor lock-in
  • Full self-service customization & control
  • Complete AI transparency with AI Thoughts
  • Works with any data – no cleanup needed
  • Unlimited departments at no extra cost
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The Real Problems with Moveworks

Unpredictable Costs

Unpredictable Costs

Starting at $200K+ annually with opaque pricing that makes budgeting impossible. Most teams report surprise costs as usage scales.

Months to Deploy

Months to Deploy

3-6 month implementation timelines mean your team waits months before seeing any value. Time-to-value matters.

ServiceNow Lock-In

ServiceNow Lock-In

Post-acquisition, Moveworks is now tied to ServiceNow ecosystem. Risk of price increases and reduced flexibility for non-ServiceNow users.

Limited Flexibility

Limited Flexibility

Simple configuration changes require filing tickets with CSM. Can't customize workflows without vendor involvement.

Data Dependency

Data Dependency

Performance heavily relies on clean, well-structured knowledge bases and tickets. Poor data quality = poor results.

Black-Box AI

Black-Box AI

Limited transparency into how decisions are made. Hard to debug responses or explain outcomes to stakeholders.

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The Workativ Advantage

Built for teams who want results today, not next quarter

Deploy in Hours, Not Months

Deploy in Hours, Not Months

No-code platform means you're live the same day. Upload your knowledge base, connect your apps, and start automating. Most teams see value within 24 hours.

Predictable, Affordable Pricing

Predictable, Affordable Pricing

Session-based pricing starting at $0/month. Scale your budget with your needs. No surprise costs. Save 80%+ vs Moveworks with transparent pricing you can forecast.

Enterprise Security Without Enterprise Cost

Enterprise Security Without Enterprise Cost

SOC 2, GDPR, ISO 27001 compliance included. AI guardrails, PII redaction, role-based access. Enterprise-grade security at SMB-friendly prices.

Full Customization Control

Full Customization Control

Build and modify workflows yourself. No CSM tickets needed. Complete transparency with AI Thoughts feature shows exactly how decisions are made.

Deploy your AI agent in 3 simple steps

No coding. No lengthy onboarding. Go from sign-up to live AI support in minutes.

Train your AI Agent

Transparent Pricing That Scales With You

No hidden fees. No surprise costs. Just predictable, affordable automation.

Business
$349/month
  • 500 AI Chat Sessions
  • 2 AI Agents
  • 5 Actions
Best for:
Growing teams, SMBs, mid-market
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Enterprise
Custom/Contact sales
  • Everything in Business Plan
  • More AI Sessions And Actions
  • Custom App Integrations
Best for:
Large enterprises, complex workflows
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Client Testimonials

"The number of automation possibilities is immense! We can empower our employees to self-service on tasks that were currently handled by IT techs."
Gabriel Grecco

Gabriel Grecco

Global Manager - IT Service Desk

Gabriel Grecco's company logo
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Ready to Automate Support the Smart Way?

Join 500+ companies that chose Workativ over Moveworks. Start free, scale when ready.

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Explore more about Moveworks

Explore Moveworks customer feedback, pricing details, and best alternative options.

Frequently Asked Questions