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Agentic AI Platform for IT Operations

AI Agents for IT Support That Think, Plan, and Execute Autonomously

Deploy intelligent AI agents that don't just answer questions they diagnose issues, orchestrate multi-system workflows, and resolve tickets end-to-end. Achieve 60-70% automation rates in weeks, not months.

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Free forever plan • 50 sessions/month

Free forever plan • 50 sessions/month

ISO 27001 & SOC 2 certified

ISO 27001 & SOC 2 certified

Deploy in under 10 minutes

Deploy in under 10 minutes

60-70%
  • Automation Rate
5-10x
  • Faster Resolution
10min
  • Setup Time
AI Agents for IT Support That Think, Plan, and Execute Autonomously

Top Enterprises Worldwide Trust Workativ to Streamline Employee Support

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Understanding Agentic AI

What Are AI Agents for IT Support?

AI Agents are autonomous systems that use artificial intelligence to understand goals, make decisions, and complete tasks independently without human intervention. Unlike traditional chatbots that follow scripted flows, AI agents can plan multi-step workflows, reason through complex problems, and execute actions across your entire tech stack.

Feature

Traditional Chatbot

AI Agents (Agentic AI)

Understanding Natural Language
Understanding Natural Language
Multi-Step Workflow Planning
Adapts to Context
Cross-System Orchestration
Learns & Improves Over Time
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Proven IT Workflows

Real Use Cases AI Agents Handle From Day One

Pre-built automation templates for the most time-consuming IT support tasks

Identity Management

Autonomous Password Resets

Agent verifies identity via OTP, resets password in Active Directory/Azure AD, confirms change, sends notification, and closes ticket all in under 30 seconds. No IT agent involvement needed.

Impact: 70% reduction in password-related tickets

Access Management

Account Unlock Workflows

Handles account lockouts with multi-factor authentication, unlocks across Okta/Azure AD, logs all actions for compliance, and confirms access restoration completely automated.

Impact: 30 seconds resolution time

Onboarding

User Provisioning at Scale

Automatically provisions new hires across 100+ apps when HRMS triggers. Creates accounts, assigns permissions, sends welcome emails, and logs everything zero manual work.

Impact: 90% reduction in provisioning time

Incident Management

Intelligent Ticket Triage

Automatically categorizes, prioritizes, and routes tickets based on content analysis. Enriches with system context and assigns to the right team improving first-contact resolution by 2-5x.

Impact: 50-70% reduction in triage time

Network Support

VPN Troubleshooting

Diagnoses VPN connection issues, guides through configuration steps, resets credentials if needed, and validates connectivity all conversationally in Slack or Teams.

Impact: 85% first-contact resolution

Asset Management

Software Access Requests

Checks entitlements, triggers approval workflows, provisions licenses, confirms access, and sends confirmation complete software access automation in minutes, not days.

Impact: 5-minute approval to access

Ready to Automate Your

IT Support Workflows?

See these use cases in action with a customized demo for your organization.

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Proven IT Workflows

Real Use Cases AI Agents Handle From Day One

Pre-built automation templates for the most time-consuming IT support tasks

Efficiency Gains

Efficiency Gains

20-80% faster processing times

For key IT workflows including password resets, provisioning, and access requests

2-5x improvement in first-contact resolution

Agents resolve issues end-to-end without human escalation

50-70% reduction in investigation time

Automated diagnostics and system checks accelerate issue identification

30-45% improvement in MTTD

Mean time to detect drops significantly with proactive monitoring

Cost Savings

Cost Savings

60-70% automation rate

For common IT helpdesk tickets password resets, account unlocks, software access

20-50% reduction in support costs

Millions saved annually by deflecting tickets from human agents

30-50% employee productivity increase

Employees get instant resolutions instead of waiting hours or days

Avoided hiring costs

Scale IT support without adding headcount as company grows

"Organizations typically achieve positive ROI within 60-90 days of deploying AI agents for IT support."

For key IT workflows including password resets, provisioning, and access requests

How It Works

Go live in 3 steps. Seriously.

Most enterprise HR chatbot implementations take 3–6 months. Workativ takes 3 days. Here's how.

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Customer Success Stories

Trusted by IT Leaders at Forward-Thinking Companies

Gabriel Grecco

After researching 5 different AI solutions, we chose Workativ for its autonomous AI Agents and seamless integration with our existing systems. The agentic reasoning capabilities are remarkable our IT team now spends 70% less time on password resets and our employees get instant help.

Gabriel Grecco

Global Manager - IT Service Desk

GoTo
Dan Hammer

Workativ's AI Agents don't just answer questions they actually solve problems end-to-end. We've achieved 65% automation of our IT tickets in the first month, and the no-code platform meant we deployed in less than a week. The ROI was immediate and measurable.

Dan Hammer

Director of Information Systems

Hammer
Built for Every Team Size

Trusted by HR teams who mean business

"We went from HR spending 3 hours a day on PTO questions to the bot handling it all automatically. Our HR team can finally focus on what matters people, not paperwork."

Sarah L.

HR Director, SaaS Company · 400 employees

"Implementation took 2 days. We connected BambooHR and Slack, uploaded our policies, and employees were using it immediately. We looked at Moveworks it would have taken 6 months and cost 20x more."

Marcus R.

VP of People Operations · 1,200 employees

"Our global team spans 14 countries. The multilingual support and time-zone-agnostic availability means every employee gets instant HR answers no matter when or where they ask."

Ananya P.

Global CHRO · Enterprise · 8,000 employees

Simple, Predictable Pricing

Choose the Plan That Fits Your IT Team

Session-based pricing that scales with usage not per-user costs that explode with growth

Magic plan
$0/Forever free
  • 25 AI Chat Sessions
  • 1 AI Agent
  • 0 Actions
Best for:
Small teams, trial, proof-of-concept
Book a Demo
Starter plan
$99/month
  • 200 AI Chat Sessions
  • 1 AI Agent
  • 2 Actions
Best for:
Startups, SMBs and growing business
Book a Demo
Business
$349/month
  • 500 AI Chat Sessions
  • 2 AI Agents
  • 5 Actions
Best for:
Growing teams, SMBs, mid-market
Book a Demo
Enterprise
Custom/Contact sales
  • Everything in Business Plan
  • More AI Sessions And Actions
  • Custom App Integrations
Best for:
Large enterprises, complex workflows
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Frequently Asked Questions

Ready to Deploy AI Agents That

Actually Think and Execute?

Join 500+ IT teams using Workativ's agentic AI platform to achieve 60-70% automation rates. Start free prove ROI before investing budget.

  • No credit card required
  • Deploy in 10 minutes
  • Free forever plan
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