Workativ®Assistant seamlessly integrates with Freshservice

Enable employees to track and resolve issues and update tickets through conversational self-service.


Connect Freshservice with Workativ Assistant in just a click!

Integrate your Freshservice account with Workativ Assistant seamlessly. How? It’s simple, actually. Log in to your Freshservice account on Workativ Assistant and you’re good to go.

Let Workativ Assistant take care of Freshservice Tasks for You

Save valuable time by telling Workativ Assistant whether to create, update or get a Freshservice ticket’s details and it’ll do all the banal work for you. You can also add, update or remove a requestor in Freshservice.


Self-service, On-The-Go!

Your employees can make use of Workativ Assistant on your business’ chat channel like Slack or Microsoft Teams to solve their IT issues, themselves!

There’s a lot you can accomplish through the Freshservice integration


Why Workativ Assistant?  

Know how Workativ assistant can streamline and augment your workplace IT help desk.

  • IT Help Desk

    Intelligent Self-Service

  • IT Help Desk

    Automated Support

  • IT Help Desk

    Call Deflection

  • IT Help Desk

    Reduce MTTR

  • IT Help Desk

    Reduce HelpDesk Cost

  • IT Help Desk

    24/7 Support

Other popular integrations

  • zendesk


    Zendesk, paired with Workativ Assistant helps employees check the status of a ticket or a ticket’s contents all from a single location.

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  • servicenow


    The integration with ServiceNow enables your employees to complete common IT-related tasks such as creating an incident and updating it directly from Workativ® Assistant.

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  • freshdesk


    The Workativ Assistant platform integrates with Freshdesk and helps employees maintain a good balance of work and self resolution functionalities.

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