Integration

Workativ® Assistant seamlessly integrates with Freshdesk

To provide the perfect mix of modern AI-led conversational self-service and out of the box automation solution.

Quick functions

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Employees can view the status of their ticket via Workativ Assistant
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Employees can raise and modify tickets with ease
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Automating ticket updating upon issue reporting and closure
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Search knowledge base
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Employees can also edit and delete tickets
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Chat platform integration with Freshchat

Other popular integrations

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IBM Control Desk

Using IBM Control Desk along with Workativ Assistant helps employees focus on work and resolve workplace issues and requests with ease.

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Zendesk

Zendesk, paired with Workativ Assistant helps employees check the status of a ticket or a ticket’s contents all from a single location.

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Office 365

Office 365 is an application that is easy to use, but there are a multitude of tasks on it that can be automated to make it better.

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ServiceNow

The integration with ServiceNow enables your employees to complete common IT-related tasks such as creating an incident and updating it directly from Workativ® Assistant.

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Twilio

The integration of Workativ Assistant with Twilio helps organizations maintain a secure process for completing requests.

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Active Directory (AD)

The integration with Active Directory is especially useful in the completion of various tasks with ease like updating user data and employee verification.

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freshservice
Freshservice

The integration with Freshservice helps elevate employee experience with conversational support and quick resolution of issues.

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