freshdesk
Integration

Workativ®Assistant seamlessly integrates with Freshdesk

To provide the perfect mix of modern AI-led conversational self-service and out of the box automation solution.

freshdesk
freshdesk_account

Effortless Integration

Connect your Freshdesk Account with Workativ Account and let Workativ Assistant do all the work for you! 

AI-powered Automations, Just a Click Away  

Want to create, update or look up a Freshdesk ticket’s details? Or do you want to add, update or remove a contact in Freshdesk? Workativ Assistant can automate all these for you, in an instant.

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Slack or Teams, Workativ Assistant is the Way to Go

Let your employees take care of their IT issues on-the-go by deploying Workativ Assistant on your business’ collaboration hub.

Why Workativ Assistant?  

Know how Workativ assistant can streamline and augment your workplace It help desk.

  • IT Help Desk

    Intelligent Self-Service

  • IT Help Desk

    Automated Support

  • IT Help Desk

    Call Deflection

  • IT Help Desk

    Reduce MTTR

  • IT Help Desk

    Reduce HelpDesk Cost

  • IT Help Desk

    24/7 Support

Other popular integrations

  • zendesk

    Zendesk

    Zendesk, paired with Workativ Assistant helps employees check the status of a ticket or a ticket’s contents all from a single location.

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  • freshservice

    Freshservice

    The integration with Freshservice helps elevate employee experience with conversational support and quick resolution of issues.

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  • servicenow

    ServiceNow

    The integration with ServiceNow enables your employees to complete common IT-related tasks such as creating an incident and updating it directly from Workativ® Assistant.

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