Workativ®Assistant seamlessly integrates with Freshdesk

Provide the perfect mix of modern AI-led conversational self-service and out-of-the-box automation solution.


Effortless Integration

Connect your Freshdesk Account with Workativ Account and let Workativ Assistant do all the work for you! 

AI-powered Automations, Just a Click Away  

Want to create, update or look up a Freshdesk ticket’s details? Or do you want to add, update or remove a contact in Freshdesk? Workativ Assistant can automate all these for you, in an instant.


Slack or Teams, Workativ Assistant is the Way to Go

Let your employees take care of their IT issues on-the-go by deploying Workativ Assistant on your business’ collaboration hub.

There’s a lot you can accomplish through the Freshdesk integration


Why Workativ Assistant?  

Know how Workativ assistant can streamline and augment your workplace IT help desk.

  • IT Help Desk

    Intelligent Self-Service

  • IT Help Desk

    Automated Support

  • IT Help Desk

    Call Deflection

  • IT Help Desk

    Reduce MTTR

  • IT Help Desk

    Reduce HelpDesk Cost

  • IT Help Desk

    24/7 Support

Other popular integrations

  • zendesk


    Zendesk, paired with Workativ Assistant helps employees check the status of a ticket or a ticket’s contents all from a single location.

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  • freshservice


    The integration with Freshservice helps elevate employee experience with conversational support and quick resolution of issues.

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  • servicenow


    The integration with ServiceNow enables your employees to complete common IT-related tasks such as creating an incident and updating it directly from Workativ® Assistant.

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