Visual conversation designer

Workativ Assistant’s obvious point & click UI allows you to build simple to complex conversations with ease quickly. Create engaging and guided conversations for your virtual assistant to deliver active workplace support for end-users.

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Dialog flow modeling

The dialog designer is equipped with multiple functions to construct a guided conversation. You can call automations or ask a question and do much more on the builder and model the dialog flow with the options you choose to construct the dialog.

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Intents

Through NLP and NLU, the virtual assistant can understand the intent behind a question or request and deliver an appropriate response. A group of terms or word examples you provide would help the virtual assistant identify user inputs.

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Entities

Create more useful, targeted responses based on user inputs. Through entities, the assistant would be able to deliver a response that reflects what the user expects the assistant to do. These purpose-built intelligent entities can identify user responses and capture data to perform actions accordingly.

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Dialog nodes

Dialog nodes are pre-built pieces of dialogs that you can incorporate into your simple or complex dialogs.

  • Welcome dialog
  • Fallback dialog
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Built for your needs.

Our natural language tools support textual file types and images, creating automations that deliver confident data for a wide variety of use cases.

Dialog Designer
Automation Designer

Build an end-to-end issue resolution workflow from conversation to automation.

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Dialog Designer
Chat channel integration

Deploy the virtual assistant in a single click on your enterprise chat channel

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Dialog Designer
Analytics

Gather insight to craft better experiences and deliver better support to your employees

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Dialog Designer
Logs

Track conversations and automation executions to improve Helpdesk assistance

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Dialog Designer
Training

Train and continue to develop the assistant into a full-fledged support channel for L1 issues

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