Azure AD chatbot for IT Helpdesk

A basic FAQ bot explains Active Directory password policies. Workativ's Active Directory chatbot performs password resets or account unlocks directly against your on-premises or hybrid Active Directory environment through a secure connector, then confirms the result within the same conversation.

An employee sends a message such as 'I'm locked out' in Slack. The chatbot verifies the employee's identity, unlocks the Active Directory account or resets the password through Workativ's secure on-premises connector, and confirms completion directly in Slack.

As a native Microsoft Teams app, employees can request password resets, account unlocks, or group membership changes, while Workativ executes the requested action directly in Active Directory and records every change for audit purposes.

Workativ automates password resets, account unlocks, security and distribution group membership updates, OU-based user provisioning for new hires, and account disabling during employee offboarding.

Workativ integrates Active Directory with Azure AD for hybrid environments, Microsoft 365, Okta, ServiceNow, Slack, Microsoft Teams, and 100+ additional applications, helping keep on-premises and cloud identity systems synchronized.

Workativ uses a lightweight, secure on-premises connector to communicate with Active Directory without opening inbound firewall ports. Most organizations deploy password reset and account unlock workflows within 5–7 days.

Workativ's connector runs inside your network and initiates only outbound connections to the Workativ cloud. No inbound access to your Active Directory environment is required, ensuring all actions are executed locally while results are securely relayed back.

When triggered by an HR event, such as a SuccessFactors or Workday update, Workativ can automatically create the Active Directory user account, assign the appropriate organizational unit and security groups, and during offboarding, disable the account and remove group memberships.

Yes. Workativ is SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliant, with role-based access control, comprehensive audit logging for every Active Directory change, and a secure on-premises connector architecture that eliminates the need to expose your directory to inbound internet access.