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Workativ's AI-powered IT support chatbot automates 80% of helpdesk tickets password resets, access provisioning, software requests across Slack, Teams, and web. No code. No 6-month rollout. No $200K price tag.
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IT teams waste 60–70% of their time on repetitive L1 tickets the same 10 issues, thousands of times a year. That's not a people problem. That's an automation problem.
Password resets, account unlocks, software access, and VPN issues make up the bulk of every IT queue every single week.
Employees wait hours sometimes days for resolutions that take 2 minutes to fix. Productivity and morale take the hit.
Enterprise IT automation platforms lock you into 6-month implementations and six-figure contracts. SMBs and mid-market teams get priced out.
Pre-built workflows for the most common IT helpdesk requests. No configuration required just connect your tools and deploy.
Self-service password resets and account unlocks via Okta, Azure AD, or Active Directory verified and executed in seconds.
Request and auto-provision software access, VPN credentials, and system permissions with automated approval workflows.
Auto-create, route, and update tickets in ServiceNow, Jira, or Freshservice without employees leaving their chat interface.
Handle software license requests, application deployments, and upgrade approvals through conversational AI workflows.
Guide employees through VPN setup, connectivity issues, and network access problems with step-by-step AI assistance.
Triage hardware issues, initiate device replacement workflows, and track asset requests through automated conversational flows.
Resolve Outlook issues, mailbox access problems, shared mailbox requests, and M365 license assignments automatically.
Employees report IT incidents via chat; AI auto-categorizes severity, creates tickets, and routes to the right team instantly.
Answer IT policy questions, compliance queries, and how-to requests from your knowledge base with instant, accurate AI responses.
Workativ's no-code platform is purpose-built for IT teams, not developers. Go live in days not months.
Start automating your IT helpdesk today.
100+ pre-built no-code connectors. No custom development. No API wrangling.
Real-world outcomes reported by Workativ customers across SMB, mid-market, and enterprise IT teams.
Workativ scales from lean IT teams at fast-growing companies to large enterprise IT operations with complex multi-system requirements.
Your team is stretched thin. You're firefighting tickets while trying to manage infrastructure, security, and new projects. Workativ gives your small IT team the automation firepower of a 10-person team at a price that makes sense.
No-code setup your IT manager can build it, no developers needed
Handles password resets, ticket creation, and FAQs on day one
Deploys on Slack or Teams in days, not months
Session-based pricing affordable and predictable
Eliminate the #1 repeat ticket with automated resets via Okta or AD 24/7, zero agent time.
AI categorizes and routes tickets to the right person automatically ServiceNow or Jira.
Answer the same 50 questions instantly from your internal knowledge base, documents, and runbooks.
Let employees request and get software access through automated approval workflows.
"The number of automation possibilities is immense! We can empower our employees to self-service on tasks that were currently handled by IT techs."
"We went live in less than a week. Within the first month, Workativ was handling over 70% of our Level 1 IT tickets automatically. Our team finally has time for the projects that actually matter."
IT Manager · SaaS Company, 350 employees
"The ServiceNow and Okta integration worked out of the box. No custom code, no professional services. The shared live chat inbox means my agents can monitor everything and jump in when needed. It's seamless."
IT Operations Director · Healthcare, 2,400 employees
"We evaluated Moveworks and Aisera. Both were six-figure deals with 6-month timelines. Workativ gave us 90% of the same capability, deployed in 3 days, at a fraction of the cost. It wasn't even close."
CIO · Financial Services, 8,000 employees
Enterprise power at SMB and mid-market pricing without the 6-month implementation.
| Capability |  |  |  |  |
|---|---|---|---|---|
| No-code setup |  Yes |  Dev required |  complex | Partial |
| Time to deploy | 2–3 days | 3–6 months | 2–4 months | 4–8 weeks |
| Transparent pricing | Public | $200K+/yr | $90K+/yr | Custom |
| Free plan available | Yes | No | No | No |
| 100+ integrations | Yes | Yes | Yes | Moderate |
| Shared live chat inbox | Yes | Limited | Add-on | Yes |
| SMB-friendly | Yes | Enterprise only | Enterprise only | Mid-market+ |
Session-based pricing that scales with usage not per-user costs that explode with growth
Workativ is built for enterprise IT environments where data security, compliance, and governance aren't optional. Every interaction is protected, audited, and compliant.
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