Logs

Logs help you get better insights into the intelligent assistant’s conversation with a user as well as track an automation's execution status. Use logs' data to improve the conversation flow for your virtual assistant as well as to create required automations.

logs

Analyze automations with finer details

Garner more insights into automations, drilling down to whether conditions have been met before automations are called and executed. You will also be able to identify which automations were mapped to which conversations. Know the status of an automation execution instantly. The logs enlist the automations that are successful or have failed to execute.

logs

User conversation logs

Create dialogs based on user conversations. The logs help you get insights into how the users are communicating with the virtual assistant and whether the support responses delivered are in sync with their requests.

logs

Review user inputs and automation execution path

Review the data of inputs from users before executing automations. You would be able to see the entire automation execution path for analysis.

logs

Built for your IT helpdesk team

The Workativ Assistant platform has powerful features to create a fully automated support solution; to resolve L1 issues without friction and complete repetitive tasks efficiently.

Dialog Designer
Dialog Designer

Create engaging and guided conversations for your virtual assistant to respond to end-users

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Dialog Designer
Automation Designer

Build an end-to-end issue resolution workflow from conversation to automation

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Dialog Designer
Chat channel integration

Deploy the virtual assistant in a single click on your enterprise chat channel

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Dialog Designer
Analytics

Gather insight to craft better experiences and deliver better support to your employees

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Dialog Designer
Training

Train and continue to develop the assistant into a full-fledged support channel for L1 issues

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All features

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