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Integrate People HR with chatbot and automate HR tasks | Workativ
21 Jan 202510 Mins
Deepa Majumder
Senior content writer

According to a recent survey by PWC among 600 HR and HR information technology (IT) leaders on six continents, intelligent automation or process automation is the focus for 45% of the participants.

With an ever-growing spend on HR technology, HR management seeks out to automate human resources as much as possible, so that the human resources staff are freed up so that they can attend to their jobs with greater efficiency.

When basic HR tasks like onboarding, offboarding, etc., are automated, the whole HR department is enabled to shift from a supportive, administrative, and mainly operational department to a front-line, business-driven strategic department that can provide the agility a business needs to thrive in the future.

There are many other benefits as well to businesses automating HR processes. Those include:

  1. Going paperless

  2. Less time is spent on processes that were once manual

  3. Saving on costs, hours, and resources

  4. Data is secure in the cloud

  5. Cloud-based solutions can scale as requirements change

So the question is, how can your business tap into the power of HR process automation? Why with Workativ, of course!

Workativ is a no-code platform for scaling your IT & HR support with AI-based self-service automation. Delivering remote support for employees is more important than ever and Workativ can help automate employee support with intelligent chatbot and process automation, out-of-the-box.

Workativ’s chatbots can be added to any of your instant messaging apps like Slack or Microsoft Teams so that employees can self-serve their IT/HR issues, on-the-go, anytime.

If your business is using an HR software like People HR, it is high-time you integrated it with Workativ to reap the benefits of automation.

Deliver better HR experience remotely via intelligent HR process automation

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Here are some of the People HR tasks that Workativ can take care of for you.

1. Automating the People HR onboarding experience

According to the Talent Board North American Candidate Experience Research report, when digital onboarding is used in the hiring stage, new employees are more productive within their first few weeks of work. This sets the stage for the rest of the employees’ tenure at the company and gives them a great head start.

But digitizing the experience is just the start. You need to automate processes if you want to guarantee a smooth onboarding experience. You can create a process flow on Workativ’s Automation Designer to ensure that important services and assets are delivered in time for the employee’s start date. You can then automate triggers in the process so that once one task is complete, it prompts the next person in the chain to complete their responsibilities.

2. Automating Leave Approvals

With all the information available to both managers and employees, automated leave management systems are more transparent. They both have access to the leave balance, leave history, and leave application status of an employee. This approval and rejection process has more visibility this way.

With this information available in the cloud, it makes it easy to access all this information even on mobile devices. By integrating Workativ with your People HR account, you make Workativ your one-stop HR support solution for your firm for leave management.

3. Automating Payroll

Allowing managers to view employees’ leave history as well as allowing employees to view their salary structure easily without logging in to portals is important for remote work. By connecting Workativ with your People HR account, you enable your managers as well as employees to view employee leaves balances and salary details respectively.

Three ways Workativ helps you with People HR tasks via integration

Not only can you automate People HR tasks with Workativ, but you can also combine People HR tasks with other app tasks into one single effective automation. Let’s take a look at some of them.

1. Effortless Onboarding/Offboarding

You can set up an automation with Workativ after connecting your People HR, Office 365, and Slack account such that a new employee gets added to the company’s Office 365 email distribution list after retrieving the employees’ email from People HR and then a message is sent to the company’s Slack channel about the new employee.

And when an employee gets terminated, help desk agents can use Workativ’s chatbot to create a ticket on tools like Jira Service Desk so that the employee experiences a smooth offboarding experience.

2. Seamless Leave Management

With Workativ, leave management becomes simpler with People HR. On their Slack or Microsoft Teams chat, any employee can simply use Workativ on their mobile phone to apply for leaves. A notification is sent immediately to the manager for approval via email and everything is entered in People HR automatically by Workativ.

The employee then receives a confirmation on their Slack or Microsoft Teams chat as soon as the manager responds to the leave request. Simple, right?

3. People HR Payroll

By integrating Workativ with People HR, you enable employees to view their salary details with ease. While calculating payroll for employees, HR personnel can also easily view employee details on-demand like the number of leaves taken by the employee, etc., This makes the payroll calculation process much faster and error-free.

How you can easily set up a People HR Chatbot with Workativ Assistant

Now that we’ve seen the endless possibilities of what integrating Workativ and People HR and your existing apps can do for you, let’s see how you can go about the same.

1. Workflow builder

Workativ assistant comes with easy-to-use no-code workflow builder to help you build simple to complex app-based automations for chatbot in minutes. Integrate chatbot with apps, use pre-built workflows from marketplace, approve requests, connect chatbot with on-prem apps and much more.

2. Chatbot Builder

Our easy-to-use no-code chatbot builder helps you build and manage simple to complex conversations, FAQs, integrate app workflows, and personalize your bot in minutes. Deliver autonomous workplace support with purpose built intelligent chatbots.

The Benefits of HR Workflow Automation with Workativ Assistant

Now the benefits are enormous when it comes to integrating and automating People HR tasks with Workativ.

1. Information accuracy

A major perk of automating leave services is that it gives HR personnel easy access to relevant employee data. From their leave balance to absence trends, everything is available at the click of a button. What’s more is that this data is available in the cloud and can be accessed on the move.

2. Employee availability

One of the biggest advantages an automated leave management system has for managers is the ability to check employee availability. They can check who’s available when and build a work schedule keeping that and project deadlines in mind.

This allows them to assign and manage project related tasks as they keep a track of all the work shifts. This way companies can optimize the use of their budgets, workload, and workforce. Having an organized report in front of them will make it easier for them to decide on leave approvals and rejections too.

3. Implementing discipline

Automated leave tracking make for a transparent system. One that adheres to company policy and local labor laws. They ensure that employees and managers use the system without any shades of gray.

Employee attendance can also be expected to improve as employees will be aware of the consequences of not adhering to the policy.

Liked what you read about Workativ Assistant? Try Workativ Assistant today by signing up for a FREE trial at workativ.com and experience the difference yourself.

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About the Author

Deepa Majumder

Deepa Majumder

Senior content writer

Deepa Majumder is a writer who nails the art of crafting bespoke thought leadership articles to help business leaders tap into rich insights in their journey of organization-wide digital transformation. Over the years, she has dedicatedly engaged herself in the process of continuous learning and development across business continuity management and organizational resilience.

Her pieces intricately highlight the best ways to transform employee and customer experience. When not writing, she spends time on leisure activities.