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The Ultimate Guide to Tsheets Chatbot
21 Jan 20257 Mins
Deepa Majumder
Senior content writer

Although HR processes are embracing technology more than ever before, they still face rampant operational issues when working at scale. Issues faced by current HR processes include:

  1. HR executives typically spend the majority of their time handling manual tasks, such as processing time-log spreadsheets, payroll calculations, files, and replying to emails.

  2. Manual data entry makes records highly susceptible to human errors, compromising the quality of data.

  3. Legacy workflows and unoptimized resource allocation lead to high costs and lower revenues.

  4. Processes are unable to handle disparate requirements of a modern-day dynamic working environment, compromising the experience of employees.

  5. Data management and storage policies are not centralized, leading to issues such as data redundancy and duplicity.

  6. Rewards, incentives, and benefits eligibility are managed through outdated workflows and on an ad-hoc basis.

  7. Lack of holistic employee evaluation and tax management structures. Although such issues are keeping organizations from functioning at their maximum efficiency, they are also acting as key drivers that are motivating managers to explore new technological possibilities.

HR Process Automation to the rescue

Automation refers to the process of using mechanized workflows to perform operations with minimal (or even non-existent) human intervention. Contrary to popular belief, automation proliferates a corporate environment not by eliminating jobs but by eliminating job roles at which humans are inefficient and exposed to risk.

The cause of introducing automation in HR can have two effects. It can lead to a decline in the number of employees that are involved in mundane and repetitive tasks, such as the role of an HR generalist. Simultaneously, an increasing amount of HR employees will instead end up handling more strategic roles, such as analytical functions and getting more involved with other organizational activities.

What is Tsheets Chatbot?

Tsheets Chatbot is a platform for scaling your HR support with AI-based self-service automation. Delivering remote support for employees is more important than ever and this chatbot can help automate employee support with intelligent chatbot and process automation, out-of-the-box.

Tsheets Chatbot can be added to any of your instant messaging apps like Slack or Microsoft Teams so that employees can self-serve their HR queries, on-the-go, anytime.

How does Tsheets Chatbot works?

Chatbot training is quicker and on a far greater scale than human training. While regular customer care employees are given a manual instruction that they must follow to the letter, a customer support chatbot like Tsheet is fed a vast number of conversation logs from which it may learn what sort of inquiry to ask and what kind of replies to provide.

Tsheets chatbots use Natural Language Processing to understand a user’s intention or utterances for initiating a conversation with them as well as to extract required data from a user’s query and pass it to the automation to resolve the user’s issue in real-time. So, think of how intelligent chatbots work, but with the Tsheets chatbot, it can not only have those benefits, but also extend the functionalities of the Tsheets tool using advanced integration and workflows. 

What is Tsheets chatbot used for?

By using TSheets Chatbot, you streamline your workplace HR support to connect employees, processes, and automations into a transparent workflow. Let’s take a look at some of the automations you get with TSheet Chatbot

  • Create, update, view, and delete timesheet

  • Create, invite, update, view, and delete user

  • Create, view, and cancel TSheets time off requests 

  • Create, update and retrieve scheduled events

  • View employee payroll

Best Tsheets Chatbot platform

Workativ Assistant - no code platform with both chatbot and workflow automation tools.

Smarter AI-powered Tsheets automations with Tsheets Chatbot

By integrating TSheets and Workativ, you streamline your workplace HR support to connect employees, processes, and automations into a transparent workflow. Let’s take a look at some of the automations you get with Workativ and TSheets integration.  

1. Create, update, view, and delete timesheet 

With Workativ and TSheets, employees can easily create, update, view as well as delete timesheets on-the-go, on their mobile device as Workativ resides in their favorite chat app like Slack or Microsoft Teams. This gets rid of the hassle of logging into a static portal every time an employee wants to update their timesheet. 

2. Create, invite, update, view, and delete user 

Workativ’s TSheets process automation lets help desk agents/HR personnel to easily add, invite, update, view, or delete an employees’ details on TSheets just by bringing up Workativ and asking it to do the task conversationally and it does the required action in a jiff. 

3. Create, view, and cancel  TSheets time off  requests   

Employees can create, view, or cancel their time off requests anytime on Workativ. This gets rid of the unnecessary/outdated time off approval workflows and ensures that the employee as well as their managers are in the loop of things. 

4. Create, update and retrieve scheduled events   

Managers can create, update, and retrieve scheduled events on TSheets at their convenience using Workativ.

5. View employee payroll   

Employees can view their payroll with ease and HR personnel can calculate payroll for employees just by bringing up Workativ and asking it to get the details about an employee like their time offs, etc.,   

How to Build a Tsheets chatbot

Step 1. Creating a bot workspace

When you sign up for Workativ Assistant, you’ll be required to name your workspace. You can provide the name of  your organization as a workspace name.    

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Step 2. Download your bot

Download a prebuilt TSheets bot from the bot Marketplace    

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So that’s all there is to the initial set up of your workspace. Next, let’s download TSheets workflows

Step 3. Setting up a TSheets app workflow 

Lets download TSheets app workflow from marketplace   

Click on Download from Marketplace  

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Select the TSheets application   

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Select the app workflow  

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Connect with your TSheets account    

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Test the app workflow   

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Step 4: Now add workflow to the TSheets chatbot 

Add app workflow to the dialog conversation  

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Select the workflow  

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Provide the inputs & save it   

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Test your TSheets chatbot    

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Step 5: Deploy TSheets chatbot in your favourite chat channel   

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Business benefits of  Tsheets chatbot  with Workativ

Now the benefits are enormous when it comes to integrating and automating TSheets tasks with Workativ. 

1. More than a half of HR tasks can be automated 

The McKinsey Global Institute estimates that 56 percent of all tasks human resources departments perform can be automated with existing technologies. 

Employing Workativ’s intelligent process automation can help human resources operations to get back on track in terms of consistency of people processes and provides them with the ability to efficiently manage the “dynamic nature of the requests they receive”. 

2. Efficient Payroll Management 

With Workativ’s HR process automation, payroll management can realize drastic reduction in process times, higher cost accuracy, and improved data protection. Data collection becomes an effortless task since it is input only once at the source. The system then ensures that only the most up-to-date information is leveraged for all payroll calculations. 

3. Better Employee Benefits Management   

Employee benefits are constantly changing, either due to company norms or varying employee expectations. With Workativ, employees can stay in the loop of things by easily viewing their benefit details on-the-go, 24×7. 

4. Creating a Synergy between your existing Apps   

With Workativ, you can combine your other apps with TSheets creating an automated workflow that does much more with those apps in just a single run.    

Conclusion  

In conclusion, Tsheets chatbot provides many benefits for businesses, such as increased customer engagement, reduced customer support costs, and the potential to improve customer service. They can help businesses to become more efficient, reduce waste, and improve customer retention.

Workativ enables you to build an AI bot for your workplace in minutes, with no coding required. Workativ is a free, no-code SaaS platform that enables businesses to create, automate, and deploy conversational AI chatbots in under an hour. Try our Tsheets chatbot for FREE.

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About the Author

Deepa Majumder

Deepa Majumder

Senior content writer

Deepa Majumder is a writer who nails the art of crafting bespoke thought leadership articles to help business leaders tap into rich insights in their journey of organization-wide digital transformation. Over the years, she has dedicatedly engaged herself in the process of continuous learning and development across business continuity management and organizational resilience.

Her pieces intricately highlight the best ways to transform employee and customer experience. When not writing, she spends time on leisure activities.