In every workspace today, everyone has one thing in common ─ they use collaboration or communications tools, and the most familiar one is Microsoft Teams. What is more exciting is that organizations can use Microsoft Teams Bots to sync with their existing business tools or systems and create event-triggered workflow automations. The workflow automation ideally lessens massive efforts that your employees otherwise need to put in daily while accelerating their responses to certain activities.
For example, Microsoft Teams Bots explicitly complement Human Resource Management (HRM) processes by automating many internal and external HR operations. All you need is create a chatbot for HRM tools, design workflows, and combine them with self-service capabilities via Microsoft Teams. This gives your HR teams and employees an efficient way to manage usual queries by themselves, which is fast and effective in optimizing user productivity and saving operational costs.
In addition, Microsoft Teams Bots are highly likely to address workplace inefficiency challenges by encouraging quicker adoption of automation while allowing organizations to maximize the power of AI and machine learning algorithms at their best capacity.
According to IDC, Artificial Intelligence is going to be mainstream in the APAC regions by 2023. The advancement is due largely to 88% of enterprises already using AI or planning to harness this technology.
What could be a better opportunity to harness AI and automation than today, when the advancement in generative AI and LLMs is taking everyone by storm?
If you want to learn more, below we explain how Microsoft Teams Bots can transform your HRM and help you stay current amidst the massive digital acceleration with AI proliferation and advancement.
Microsoft Teams makes organization-wide communications a breeze.
The channel-specific interactions are convenient for sharing information and helping keep others informed as and when needed.
HR departments have long been leveraging the benefits of creating multiple channels to interact and pass information. However, channels are only good as long as they stay relevant in addressing the challenges of team members in real-time. Some limitations of channels may impact the user experience in such instances.
To overcome these challenges with channel-specific communications, Microsoft Teams Bots can offer great respite and enable organizations to stay current with the evolving work culture.
In addition, MS Teams Bots can be designed to work inside Teams as an individual entity or to complement specific one-to-one channels or group channels.
For an HRM department, hr team members need to deal with a massive burden of regular activities, which are repetitive and laborious. Microsoft Teams Bots help the HR department design HR workflow automation and reduce the time to manage many of these processes. As a result, an human resource team can empower their work methods and offer instant help to their members for an elevated employee experience.
Some fantastic benefits include 一
Automated workflows for human resources can help users find solutions themselves. Be it queries regarding leave management or PTO, automated HR workflows offer instant help and accelerate the action without the involvement of hr persons.
Usually, with the reduction of HR agent involvement, the time to resolve an issue also reduces. It means it takes less time to deflect user requests, which helps reduce labor costs and costs related to missed productivity in a scenario when your employees are disengaged and unproductive. As a result, project deadlines may extend, and business outcomes will be delayed. Automated HR workflows you escalate with Microsoft Teams Bots help you reduce the probability.
Employees are more engaged when they get information and solution quickly. Microsoft teams bots for HRallow you to create your workflows based on the unique use cases and design your conversations using authoring canvas. So, users can use FAQ-based resources or knowledgebase to resolve their issues DIY and get going easily.
MS Teams Bots: Innovative Approaches for Innovative Workplaces
MS Teams Bots are efficient and powerful components for HR departments as they enable them to use AI and automation in assisting with workplace transitions.
A well-built MS Team bot can amplify productivity like no other tool in your business in multiple sectors like IT support and service desk, and as an excellent tool for workplace support.
They can help with transitions and answer typical FAQs and questions about corporate rules and procedures, starting with the recruiting and onboarding processes. Employees can benefit from step-by-step instructions for their enrollments and obtaining information, statistics, or evaluations that can be forwarded to HR, analyzed, or polled.
MS Teams bots guarantee a high return on investment.
HR experts can connect with the talent pool, match, screen, and schedule interviews for matching applicant profiles, payroll, and the right recruitment software using MS Teams HR chatbots. Administrative duties can be automated to save time and effort, allowing HR experts to concentrate on other areas that may need more attention.
Hiring automation can help expedite the recruiting process and remove bottlenecks from the processes from submitting to screening and then forwarding to the next phase of selection procedures.
If you create a bot and then design app workflows through integration with your ATS apps, such as BambooHR or ZohoPeople and sync it within Microsoft, you can pull up information and send the qualified candidates to the HR bot directly to MS teams.
It reduces the time for screening and the risk of rejecting qualified candidates in cases where screening and back-and-forth communications make the processes labor-intensive and error-prone.
Avoid delaying the onboarding process for new hire and rise the employee expectations using employee onboarding automation processes.
With HR Bots sitting in your business comms channel MS Teams, you can leverage the flexibility to automate onboarding processes for a few repetitive tasks.
Leave management automation effectively reduces the risk of violating the confidentiality of employees with regards to family-related matters or anything that involves certain illnesses.
If your employees want to know some leave policy or benefits of leaves, they can seamlessly ask a question in an MS teams bot without making the conversation public.
Annual performance review seems to be the most burdensome assignment for HRs. HR spends days and months conducting surveys, requesting workers to submit the questionnaire, issuing reminders, communicating, consolidating, and reviewing the performance assessment! Not only is the data inadequate most of the time, but the efficiency is also poor since the staff is busy filling out these questionnaires and forms! This is where HR chatbots can assist! They may gather exact data from workers, which saves time and eventually results in greater productivity of the workforce and a pleased HR staff!
An MS Teams bot can be utilized for more than simply addressing employee queries. They can collect staff data to make educated choices and build more efficient procedures. For example, a chatbot could gather real-time information to identify what type of queries workers often ask. With this information, HR can assess what’s going wrong and take the required actions to remedy the situation!
HR departments can utilize MS Teams bots to monitor goal accomplishment for teams and individual workers. This can be particularly handy for performance reviews.
Employee Engagement is a top priority for HR. Employee engagement in the workplace is aimed at enhancing an employee’s view of the organization and investing genuine interest in the organizational objectives. HR teams work hard to create a positive work environment to enhance engagement and improve the employee experience. MS Teams Chatbots play a significant role by providing unending support and attending to employee issues immediately.
A no-code chatbot platform makes it easy to create your HR bot in Microsoft Teams. The Workativ Assistant provides organizations with extended flexibility that encompasses conversational AI, including NLP and machine learning algorithms, to help create app workflow automations in a few steps.
If you need a comprehensive guide to building your HR chatbot for Microsoft Teams, watch this video.
MS Team bots can aid HR and IT departments by decreasing the strain on these overburdened staff. However, the finest bots must deliver more than answers to FAQs.
They must also provide solutions that ensure flexibility, customization, and quick implementation. You need a reliable bot that can do all this effectively and efficiently. Workativ is a one-stop solution for all your needs.
"Learn more about Workativ Assistant by connecting with our sales experts."
Traditionally, it involves manual processes for HR operations and services. However, MS Teams bots can integrate with HRM systems and directly access HR workflows inside your MS Teams. So, employees can autonomously manage functions such as onboarding and offboarding while improving efficiency.
MS Teams bots efficiently automate HR workflows for HRM systems. The workflow automation can boost employee self-service while allowing HR staff to focus on more critical issues and solve them efficiently.
MS Teams bots use AI and NLP to customize employee responses according to the state of their problems. By learning constantly about employee interactions, the MS Teams bot can offer unique responses and help solve problems, ultimately driving HR efficiency.