Analytics

Deep analytics and dashboards provide details on how your chatbot performs in the real world, and you can use the insights to craft a better experience.

No credit card. Easy setup. Onboarding included.
analytics

header-iconUnderstand user behavior through analytics

Get a deeper understanding of user behavior and assess the success of chatbot for employees. Track how employees use chatbots. Drill down to the most helpful conversations, duration of communications, most used chat channels, the average number of conversations over a period, and more.

analytics
analytics

header-iconGauge support satisfaction

Know how many of your employees find chatbot support to be satisfactory. Use the ‘Feedback’ option to analyze all the positive and negative feedback to help take due action where necessary, and improve the chatbot support experience for your employees.

header-iconUsable insights with automation data

The data from analytics help you identify the number of automation workflows used by employees overall. You would be able to track the most used and the least used automations for a given period, helping you fine-tune chatbot conversations as well.

analytics
analytics

header-iconTrack the success and failure of workflow automations

You can test whether your workflow automations were running smoothly and executed successfully, and in the case of execution failure, you can fix them quickly. 

Tailored to employee needs 

Workativ’s one of a kind conversational AI platform, purpose-built for workplace employee support automation, incorporates a very easy-to-use design that requires no coding at all.

Dialog Designer
Dialog Designer

Create engaging and guided conversations for your chatbot to respond to end-users

Dialog Designer
Automation Designer

Automate your IT and HR process from the chatbot.

Dialog Designer
Chat channel integration

Deploy the chatbot in a single click on your enterprise chat channel like Teams or Slack.

Dialog Designer
Logs

Track conversations and automation executions to improve chatbot performance.

Dialog Designer
Training

Train and continue to improve the chatbot into a full-fledged autonomous support channel for employee support.

All features

Use Workativ to scale your employee support fast

Workativ for IT Support

Workativ for IT Support

Deliver faster and superior IT Support, powered by AI and Automation. Augment your IT Help Desk easily in few clicks.

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Workativ for HR Support

Workativ for HR Support

Transform HR experience for employees with Workativ’s AI-powered chatbots with HR process automation.

Learn more