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Zoho Desk
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((OTRS)) Community Edition
((OTRS)) Community Edition

Zoho Desk and ((OTRS)) Community Edition Integration

Automate your tickets, user management, and drive agent productivity in Zoho Desk. Automate your tickets, user management, and IT operations in ((OTRS)) Community Edition. and much more by connecting Zoho Desk and ((OTRS)) Community Edition.

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Start building your workflows with triggers and actions

TriggerTrigger

New Contact Added
New Contact Added
New contact in Zoho Desk
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New Contact Added
New Contact Added
New contact in Zoho Desk
New Ticket Created
New Ticket Created
New ticket in Zoho Desk
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New Ticket Created
New Ticket Created
New ticket in Zoho Desk
Ticket Updated
Ticket Updated
Ticket update in Zoho Desk
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Ticket Updated
Ticket Updated
Ticket update in Zoho Desk
New Contact Added
New Contact Added
New contact in ((OTRS)) Community Edition
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New Contact Added
New Contact Added
New contact in ((OTRS)) Community Edition
New Ticket Created
New Ticket Created
New ticket in ((OTRS)) Community Edition
{"image":"data:image/svg+xml;base64,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","header":"New Ticket Created","content":"New ticket in ((OTRS)) Community Edition","status":"coming-soon"}
New Ticket Created
New Ticket Created
New ticket in ((OTRS)) Community Edition
Ticket Updated
Ticket Updated
Ticket update in ((OTRS)) Community Edition
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Ticket Updated
Ticket Updated
Ticket update in ((OTRS)) Community Edition
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Create ticket in Zoho Desk
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Delete Contact
Delete contact in Zoho Desk
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Delete Contact
Delete Contact
Delete contact in Zoho Desk
Delete Ticket
Delete Ticket
Delete ticket in Zoho Desk
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Delete Ticket
Delete Ticket
Delete ticket in Zoho Desk
Get Contact Details
Get Contact Details
Get contact details from Zoho Desk
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Get Contact Details
Get Contact Details
Get contact details from Zoho Desk
Get Ticket Details
Get Ticket Details
Get ticket details from Zoho Desk
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Get Ticket Details
Get Ticket Details
Get ticket details from Zoho Desk
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Zoho DeskZoho Desk

Zoho Desk is a leading help desk software provider for companies of all sizes. It helps streamline, automate and deliver great customer experience.

((OTRS)) Community Edition((OTRS)) Community Edition

((OTRS)) Community Edition is a leading IT Service Management provider for medium and large enterprise. It helps companies streamline ITSM and IT Service Desk operations.

cahe_manager

Robert Zeitz

Director of Cloud Applications & Service Delivery

workflow automation platformAfter using a few different automation workflow programs, we decided to go with Workativ, for its’ easy-to-use interface and systems integration. Using Workativ feels like it was truly designed with the user in mind. More importantly the Workativ team has shown tremendous customer support allowing us to continue to expand their software’s capabilities to meet our needs.

The Workativ team always considers the users feed backs and needs to create brand new features allowing us to design out the exact workflow we need. With their support we have been able to automate our onboarding, offboarding, and up keeping our employee data across all systems.

We look forward to further exploring the world of automation with their help!

Why Workativ Automate?

Most workflow products are complex, expensive, and bloated with things that you don’t need. Workativ Automate is purpose built iPaaS to help you connect and automate your workplace tasks. It’s easy to use yet powerful, and affordable to all.

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Simple and Intuitive

Create app integrations and workflows using simple UI interface. No coding or developer support required.

Powerful Tools

Format data, add conditional logic, set approvals, or time intervals into your workflows.

100+ Connectors

Connect 100+ cloud apps. Use app triggers, webhooks to run your workflows.

Secure & Reliable

Data encryption at rest and transit, data retention controls and audit logs. ISO 27001 certified.

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Pre-built app workflows for FREE

Start on our free plan, and scale up as you grow.

Free sign up. Free to use.