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Slack
Freshdesk
Slack and Freshdesk Integration
Send automated notifications and messages to users or channels in Slack. Automate your tickets, user management, and drive agent productivity in Freshdesk. and much more by connecting Slack and Freshdesk.
Popular Workflows
Send message to channel in Slack on a New contact in Freshdesk
Send message to channel in Slack on a New contact in Freshdesk
Send message to channel in Slack on a New ticket in Freshdesk
Send message to channel in Slack on a New ticket in Freshdesk
Send message to user in Slack on a New contact in Freshdesk
Send message to user in Slack on a New contact in Freshdesk
Send message to user in Slack on a New ticket in Freshdesk
Send message to user in Slack on a New ticket in Freshdesk
Send message to user in Slack on a New ticket note in Freshdesk
Send message to user in Slack on a New ticket note in Freshdesk
Send message to user in Slack on a New ticket response in Freshdesk
Send message to user in Slack on a New ticket response in Freshdesk
Create Slack and Freshdesk workflow in minutes
Start building your workflows with triggers and actions
Trigger
New Contact Added
New contact in Freshdesk
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New contact in Freshdesk
New Ticket Created
New ticket in Freshdesk
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New ticket in Freshdesk
Note Added to Ticket
New ticket note in Freshdesk
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New ticket note in Freshdesk
New Response on Ticket
New ticket response in Freshdesk
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New ticket response in Freshdesk
Actions
Send Message to Channel
Send message to channel in Slack
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Send message to channel in Slack
Send Message to User
Send message to user in Slack
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Send message to user in Slack
Set Reminder
Set reminder in Slack
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Set reminder in Slack
Set Status
Set status in Slack
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Set status in Slack
Add Contact
Add new contact in Freshdesk
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Add new contact in Freshdesk
Create ticket
Create ticket in Freshdesk
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Create ticket in Freshdesk
Show More
Explore Integrations
Slack
Slack is a modern communication software that helps team collaborate and share information easily.
Freshdesk
Freshdesk is a leading provider of customer support software for small and medium size companies. It provides multi-channel support, ticket management, and self-help capabilities.
Robert Zeitz
Director of Cloud Applications & Service Delivery
After using a few different automation workflow programs, we decided to go with Workativ, for its’ easy-to-use interface and systems integration. Using Workativ feels like it was truly designed with the user in mind. More importantly the Workativ team has shown tremendous customer support allowing us to continue to expand their software’s capabilities to meet our needs.
The Workativ team always considers the users feed backs and needs to create brand new features allowing us to design out the exact workflow we need. With their support we have been able to automate our onboarding, offboarding, and up keeping our employee data across all systems.
We look forward to further exploring the world of automation with their help!
Why Workativ Automate?
Most workflow products are complex, expensive, and bloated with things that you don’t need. Workativ Automate is purpose built iPaaS to help you connect and automate your workplace tasks. It’s easy to use yet powerful, and affordable to all.
Join leading innovators
Simple and Intuitive
Create app integrations and workflows using simple UI interface. No coding or developer support required.
Powerful Tools
Format data, add conditional logic, set approvals, or time intervals into your workflows.
100+ Connectors
Connect 100+ cloud apps. Use app triggers, webhooks to run your workflows.
Secure & Reliable
Data encryption at rest and transit, data retention controls and audit logs. ISO 27001 certified.
Resources
