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Microsoft Teams
((OTRS)) Community Edition
Microsoft Teams and ((OTRS)) Community Edition Integration
Send automated notifications and messages to users or channels in Microsoft Teams. Automate your tickets, user management, and IT operations in ((OTRS)) Community Edition. and much more by connecting Microsoft Teams and ((OTRS)) Community Edition.
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New Contact Added
New contact in ((OTRS)) Community Edition
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New contact in ((OTRS)) Community Edition
New Ticket Created
New ticket in ((OTRS)) Community Edition
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New ticket in ((OTRS)) Community Edition
Ticket Updated
Ticket update in ((OTRS)) Community Edition
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Ticket update in ((OTRS)) Community Edition
Actions
Create Channel
Create channel in MS Teams
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Create channel in MS Teams
Send Message to Channel
Send message to channel in MS Teams
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Send message to channel in MS Teams
Add User
Add user in ((OTRS)) Community Edition
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Add user in ((OTRS)) Community Edition
Create Ticket
Create ticket in ((OTRS)) Community Edition
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Create ticket in ((OTRS)) Community Edition
Get Ticket Details
Get ticket details from ((OTRS)) Community Edition
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Get ticket details from ((OTRS)) Community Edition
Get User Details
Get user details from ((OTRS)) Community Edition
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Get user details from ((OTRS)) Community Edition
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Microsoft Teams
Microsoft Teams is a modern communication software that helps teams collaborate and share information easily. It provides chat, video and notification services.
((OTRS)) Community Edition
((OTRS)) Community Edition is a leading IT Service Management provider for medium and large enterprise. It helps companies streamline ITSM and IT Service Desk operations.
Robert Zeitz
Director of Cloud Applications & Service Delivery
After using a few different automation workflow programs, we decided to go with Workativ, for its’ easy-to-use interface and systems integration. Using Workativ feels like it was truly designed with the user in mind. More importantly the Workativ team has shown tremendous customer support allowing us to continue to expand their software’s capabilities to meet our needs.
The Workativ team always considers the users feed backs and needs to create brand new features allowing us to design out the exact workflow we need. With their support we have been able to automate our onboarding, offboarding, and up keeping our employee data across all systems.
We look forward to further exploring the world of automation with their help!
Why Workativ Automate?
Most workflow products are complex, expensive, and bloated with things that you don’t need. Workativ Automate is purpose built iPaaS to help you connect and automate your workplace tasks. It’s easy to use yet powerful, and affordable to all.
Join leading innovators
Simple and Intuitive
Create app integrations and workflows using simple UI interface. No coding or developer support required.
Powerful Tools
Format data, add conditional logic, set approvals, or time intervals into your workflows.
100+ Connectors
Connect 100+ cloud apps. Use app triggers, webhooks to run your workflows.
Secure & Reliable
Data encryption at rest and transit, data retention controls and audit logs. ISO 27001 certified.
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