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Freshdesk Integration and Workflow
Integrate Freshdesk with your favorite apps
Freshdesk
Freshdesk is a leading provider of customer support software for small and medium size companies. It provides multi-channel support, ticket management, and self-help capabilities.
Create Freshdesk Workflows in Minutes
Create ticket in Freshdesk on a New email in Outlook
Create ticket in Freshdesk on a New email in Outlook
Add contact in Office 365 on a New contact in Freshdesk
Add contact in Office 365 on a New contact in Freshdesk
Create event in Google Calendar on a New contact in Freshdesk
Create event in Google Calendar on a New contact in Freshdesk
Create event in Google Calendar on a New ticket in Freshdesk
Create event in Google Calendar on a New ticket in Freshdesk
Create issue in Jira on a New ticket in Freshdesk
Create issue in Jira on a New ticket in Freshdesk
Send email in Office 365 on a New contact in Freshdesk
Send email in Office 365 on a New contact in Freshdesk
Send email in Office 365 on a New ticket in Freshdesk
Send email in Office 365 on a New ticket in Freshdesk
Send email in Office 365 on a New ticket note in Freshdesk
Send email in Office 365 on a New ticket note in Freshdesk
Things You Can Do With Freshdesk
Trigger
New Contact Added
New contact in Freshdesk
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New contact in Freshdesk
New Ticket Created
New ticket in Freshdesk
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New ticket in Freshdesk
Note Added to Ticket
New ticket note in Freshdesk
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New ticket note in Freshdesk
New Response on Ticket
New ticket response in Freshdesk
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New ticket response in Freshdesk
Actions
Add Contact
Add new contact in Freshdesk
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Add new contact in Freshdesk
Create ticket
Create ticket in Freshdesk
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Create ticket in Freshdesk
Delete Ticket
Delete ticket in Freshdesk
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Delete ticket in Freshdesk
Get ticket Details
Get ticket details from Freshdesk
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Get ticket details from Freshdesk
Remove Contact
Remove contact from Freshdesk
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Remove contact from Freshdesk
Update Contact
Update contact in Freshdesk
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Update contact in Freshdesk
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Robert Zeitz
Director of Cloud Applications & Service Delivery
After using a few different automation workflow programs, we decided to go with Workativ, for its’ easy-to-use interface and systems integration. Using Workativ feels like it was truly designed with the user in mind. More importantly the Workativ team has shown tremendous customer support allowing us to continue to expand their software’s capabilities to meet our needs.
The Workativ team always considers the users feed backs and needs to create brand new features allowing us to design out the exact workflow we need. With their support we have been able to automate our onboarding, offboarding, and up keeping our employee data across all systems.
We look forward to further exploring the world of automation with their help!
Why Workativ Automate?
Most workflow products are complex, expensive, and bloated with things that you don’t need. Workativ Automate is purpose built iPaaS to help you connect and automate your workplace tasks. It’s easy to use yet powerful, and affordable to all.
Join leading innovators
Simple and Intuitive
Create app integrations and workflows using simple UI interface. No coding or developer support required.
Powerful Tools
Format data, add conditional logic, set approvals, or time intervals into your workflows.
100+ Connectors
Connect 100+ cloud apps. Use app triggers, webhooks to run your workflows.
Secure & Reliable
Data encryption at rest and transit, data retention controls and audit logs. ISO 27001 certified.
Popular Integrations
Freshdesk + Jira
Automate your tickets, user management, and drive agent productivity in Freshdesk. Automate your tasks, user management, and updates in Jira. Do much more by connecting Freshdesk and Jira.
Learn more →Freshdesk + Office 365
Automate your tickets, user management, and drive agent productivity in Freshdesk. Send automated emails, create groups, and add employees in Office 365. Do much more by connecting Freshdesk and Office 365.
Learn more →
Freshdesk + Slack
Automate your tickets, user management, and drive agent productivity in Freshdesk. Send automated notifications and messages to users or channels in Slack. Do much more by connecting Freshdesk and Slack.
Learn more →
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