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Create ((OTRS)) Community Edition Workflows in Minutes

Add custom object in Salesforce on a New ticket in ((OTRS)) Community Edition
Add note in Salesforce on a New ticket in ((OTRS)) Community Edition
Add contact in Office 365 on a New contact in ((OTRS)) Community Edition
Create contact in Outlook on a New contact in ((OTRS)) Community Edition
Create issue in Jira on a New ticket in ((OTRS)) Community Edition
Send email in Office 365 on a New contact in ((OTRS)) Community Edition
Send email in Office 365 on a New ticket in ((OTRS)) Community Edition
Send email in Office 365 on a Note added to ticket in ((OTRS)) Community Edition
Create Microsoft Azure AD and ServiceNow workflow in minutes

Trigger

New Contact Added

New contact in ((OTRS)) Community Edition

New Ticket Created

New ticket in ((OTRS)) Community Edition

Ticket Updated

Ticket update in ((OTRS)) Community Edition

Actions

Add User

Add user in ((OTRS)) Community Edition

Create Ticket

Create ticket in ((OTRS)) Community Edition

Get Ticket Details

Get ticket details from ((OTRS)) Community Edition

Get User Details

Get user details from ((OTRS)) Community Edition

cahe_manager

Robert Zeitz

Director of Cloud Applications & Service Delivery

Quotes

After using a few different automation workflow programs, we decided to go with Workativ for its easy-to-use interface and systems integration. Using Workativ feels like it was truly designed with the user in mind. More importantly, the Workativ team has shown tremendous customer support, allowing us to continue to expand their software’s capabilities to meet our needs.

The Workativ team always considers the users feed backs and needs to create brand new features allowing us to design out the exact workflow we need. With their support we have been able to automate our onboarding, offboarding, and up keeping our employee data across all systems.

We look forward to further exploring the world of automation with their help!

Why Workativ Automate?

Most workflow products are complex, expensive, and bloated with things that you don’t need. Workativ Automate is purpose built iPaaS to help you connect and automate your workplace tasks. It’s easy to use yet powerful, and affordable to all.

join leading innovators

Simple and Intuitive

Create app integrations and workflows using simple UI interface. No coding or developer support required.

Powerful Tools

Format data, add conditional logic, set approvals, or time intervals into your workflows.

100+ Connectors

Connect 100+ cloud apps. Use app triggers, webhooks to run your workflows.

Secure & Reliable

Data encryption at rest and transit, data retention controls and audit logs. ISO 27001 certified.

((OTRS)) Community EditionJira

Automate your tickets, user management, and IT operations in ((OTRS)) Community Edition. Automate your tasks, user management, and updates in Jira.Do much more by connecting ((OTRS)) Community Edition and Jira.

((OTRS)) Community EditionOffice 365

Automate your tickets, user management, and IT operations in ((OTRS)) Community Edition. Send automated emails, create groups, and add employees in Office 365.Do much more by connecting ((OTRS)) Community Edition and Office 365.

((OTRS)) Community EditionOutlook

Automate your tickets, user management, and IT operations in ((OTRS)) Community Edition. Send automated emails in Microsoft Outlook.Do much more by connecting ((OTRS)) Community Edition and Outlook.