Ready to get started?
Pre-built app workflows for FREE
Start on our free plan, and scale up as you grow.
Imagine an everyday work scenario across IT operations. It reflects the same old activities 一 ensuring top-level operational efficiency across the IT environment, responding to employee requests, and so on and so forth. The agony of overseeing various aspects of ITSM operations sometimes goes overhead 一 a probable reason for ITSM fatigue and disengaged employees, not to mention a slump in employee experience altogether.
Over the years, employee-centric IT has emerged as a value-addition to enterprise operations. An AI-powered ITSM that improves ITSM capabilities to ensure improvement of service delivery and employee opportunities is considered an employee enabler.
Adding to this business expectation, employee experience management is one of the leading aspects of ITSM trends, meaning employee experience matters for an organization to thrive.
In the present scenario of a hybrid work setting, where employee expectations are volatile, an AI-driven ITSM can provide exemplified service delivery to help look into what matters most for employee issues and what satisfies employee expectations.
One of the core areas of ITSM to facilitate employee service delivery without friction and facilitate employee experience is to help with HR workflow automation.
Streamlining HR operations with AI-powered workflow automation brings down ticket volumes. It promotes IT self-service, making IT people more capable of managing strategic business problems and getting peace of mind.
Our article is a presentation of how organizations can help alleviate workloads for ITSM professionals in implementing HR workflow automation for expedited enterprise service management. Let’s find out.
IT professionals tend to experience automation and integration challenges in their workflows. There are many valid reasons for them that delay automation implementation and impact employee expectations.
When automation and integrations are being developed in-house, addressing any system breakdown is a very obvious challenge for the team handling the project for the first time. It is even more exhaustive if project leaders working on the automation project leave, making the current IT teams clueless about where to start.
A no-code solution, for example, Workativ Automate is easy to use to address new issues for new IT teams. It allows full visibility into workflows in action with specific apps and manages processes without prior knowledge of handling the system.
The waterfall model is averse to scaling. Companies that follow this approach may wrap up the projects in a defined time but cannot return to the previous phases to address issues if any problem arises.
A no-code/low-code platform built on Workativ provides an agile methodology with a continuous feedback loop to improve automation functionalities in workflows.
Not all ITSM tools are equal. Their aesthetic aspects are different. As a result, organizations need to have an IT team with extensive programming expertise to work across particular ITSM platforms when it comes to setting up the UI/UX features or functionalities for custom solutions. But, limited skilled IT professionals can delay the automation project.
It also requires IT people to adeptly work with the Azure AD environment, which may be a constraint for organizations if they need to hire new resources.
Workativ is a no-code platform that does not require a steep learning curve to implement workflow automation, making it a breeze for IT guys to implement HR workflow automation in a few minutes.
Data sanctity is integral to any organization to ensure top-level privacy policy and data governance at the workplace. The risk of data leakage increases with the adoption of third-party services.
However, Workativ provides a better approach to ensuring data governance by providing its cloud-based offering with robust HIPPA and GDPR compliance.
With Workativ Automate, HR workflow automation is easy for IT professionals, and thus, adoption can be made easy.
IT operations are critical and overwhelming for IT teams. With critical responsibilities involving setting up, configuring, and deploying Azure Active Directory user provisioning, it is a huge manual effort for them.
Simultaneously, creating HR workflow automation with Azure AD means process errors and configuration challenges should the IT team possess limited technical know-how.
Also, manual workflow management is a concurrent process that requires the active participation of IT professionals all the time. As a result, if anyone goes out of operations from the loop, the user experience can be impacted.
For example,
Azure AD user provisioning involves multiple steps when managed manually,
Now, observe how from HR to IT people are involved in the processes. It is an ongoing process for HR and IT people in a manual workflow. If they miss their responsibilities, communication will remain incomplete, and the process will be delayed.
But it is a completely seamless experience for IT people when they use a cloud HR to Active Directory or Azure AD integration platform.
All they need is to create the workflow automation just once and forget, and never involve them in overseeing the activities such as handling user provisioning tickets, creating an Azure AD account, and then writing emails back to HR and managers.
Conversely, HR teams can free themselves from managing user provisioning in the ITSM platform.
With a solution like Workativ Automate, there are fewer steps to configure for IT people as opposed to what it takes to create accounts directly in Azure AD and then integrate with cloud HR apps such as BambooHR, SAP SuccessFactors, or Workday to create an automated Azure AD user provision workflows.
Traditionally, when your IT people work with Azure AD to sync with cloud HR apps to create automated user provisioning for HR workflow automation, they must employ multiple steps carefully. Even a small wrong configuration step can delay automation deployment.
There are as many as seven HR provisioning app deployment topologies in Azure AD. These are quite intricate and hard to manage.
By removing all these extra steps and manual efforts for your IT people, Workativ Automate makes deploying Azure AD user provision easy.
It means Workativ Automate delivers dual benefits with its capability to automate Azure AD user provision.
Let’s discover how easy it is to implement workflow automation for employee lifecycle management using BambooHR to Azure AD integration with Automate platform.
It is that easy. So, when an employee is added to BambooHR, a workflow trigger will be activated to complete the action of Azure AD provisioning and help execute the onboarding process on behalf of the HR executive.
The steps of implementing Azure AD integrations for employee offboarding are the same as employee onboarding except for two or three processes.
So, your BambooHR and Azure AD onboarding workflow is ready to go.
When a new employee status comes up in BambooHR, a new status can be updated in the Azure AD Identity management system using the Workativ Automate integration platform.
The steps are pretty much similar to the previous two workflows.
To learn more about implementing successful workflows for employee onboarding/offboarding and employee updates, watch our YouTube video now.
As you observe through the steps for workflow implementation, it is an absolute no-brainer.
No coding or exerting complicated programming skills here.
Workativ Automate is a highly useful automation platform for employee onboarding, onboarding, and employee updates. It does not unleash extra effort for your IT people to work with the platform and implement workflow automation. The platform delivers ample employee benefits to improve IT productivity and employee experience.
While creating manually for Azure AD accounts per user may take several hours. But, with workflows being implemented with Workativ Automate, an action for employee onboarding/offboarding or user updates takes place in a few minutes.
Organizations can have a faster deployment of workflows and reduce productivity loads, meaning time savings and cost efficiency for IT leaders.
Workativ Automate flexibly helps you manage the employee lifecycle by allowing you to create incidents in ITSM platforms and notify the right person to execute the action.
For example, if a new employee is onboarded, an ITSM can send a notification for Outlook or Slack to allow the IT asset team to allocate appropriate resources.
Yes, this is a huge respite for ITSM managers as they are less likely to spend time addressing tickets in queues for employee lifecycle management, cutting off the need to connect with HR and then employees back and forth for every update.
All happens silently in the backend with Workativ Automate workflow automation.
In many instances, employee offboarding does not complete the suspension of licensing in Azure AD, inadvertently allowing for misusing enterprise data.
Workativ Automate helps comply with organizational laws and rules by seamlessly automating the deprovisioning and suspending of user accounts from the Azure AD.
With Workativ Automate, there are no longer back-and-forth IT maneuvers in the Azure AD, which frees up more time for IT people from manual work and allows them to work more on strategic aspects of the business.
Employee lifecycle management is critical for every organization to improve operational efficiency while offering enhanced employee experience and facilitating organizational growth.
This is where the HR cloud app and Azure AD integrations make it easy to build end-to-end employee lifecycle management processes.
Workativ is a no-code platform, and workflow implementation is just easy with this platform. It eliminates all the intricate manual steps for Azure AD account creation and helps speed up employee onboarding/offboarding and employee updates.
If you want to simplify employee lifecycle management through BambooHR and Azure AD integrations and give your IT people less headache, Workativ Automate is your answer.
To book a demo with our workflow automation expert, set up your preferred discovery call today.
Deepa Majumder is a writer who nails the art of crafting bespoke thought leadership articles to help business leaders tap into rich insights in their journey of organization-wide digital transformation. Over the years, she has dedicatedly engaged herself in the process of continuous learning and development across business continuity management and organizational resilience.
Her pieces intricately highlight the best ways to transform employee and customer experience. When not writing, she spends time on leisure activities.
Start on our free plan, and scale up as you grow.
Free sign up. Free to use.
By using this website, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.