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Twilio
Freshdesk
Twilio and Freshdesk Integration
Send automated OTP and SMS to your users via Twilio. Automate your tickets, user management, and drive agent productivity in Freshdesk. and much more by connecting Twilio and Freshdesk.
Popular Workflows
Create ticket note in Freshdesk on a New call in Twilio
Create ticket note in Freshdesk on a New call in Twilio
Create ticket note in Freshdesk on a New SMS in Twilio
Create ticket note in Freshdesk on a New SMS in Twilio
Reply to ticket in Freshdesk on a New call in Twilio
Reply to ticket in Freshdesk on a New call in Twilio
Reply to ticket in Freshdesk on a New SMS in Twilio
Reply to ticket in Freshdesk on a New SMS in Twilio
Send message in Twilio on a New contact in Freshdesk
Send message in Twilio on a New contact in Freshdesk
Send message in Twilio on a New ticket in Freshdesk
Send message in Twilio on a New ticket in Freshdesk
Send message in Twilio on a New ticket note in Freshdesk
Send message in Twilio on a New ticket note in Freshdesk
Send message in Twilio on a New ticket response in Freshdesk
Send message in Twilio on a New ticket response in Freshdesk
Create Twilio and Freshdesk workflow in minutes
Start building your workflows with triggers and actions
Trigger
New Call
New call in Twilio
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New call in Twilio
New Recording
New recording in Twilio
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New recording in Twilio
New SMS
New SMS in Twilio
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New SMS in Twilio
New Transcription
New transcription in Twilio
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New transcription in Twilio
New Contact Added
New contact in Freshdesk
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New contact in Freshdesk
New Ticket Created
New ticket in Freshdesk
{"image":"data:image/svg+xml;base64,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","header":"New Ticket Created","content":"New ticket in Freshdesk","status":"coming-soon"}New Ticket Created
New ticket in Freshdesk
Show More
Actions
Send OTP
Send OTP from Twilio
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Send OTP from Twilio
Verify OTP
Verify OTP with Twilio
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Verify OTP with Twilio
Call Phone
Call phone in Twilio
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Call phone in Twilio
Send Message
Send message in Twilio
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Send message in Twilio
Add Contact
Add new contact in Freshdesk
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Add new contact in Freshdesk
Create ticket
Create ticket in Freshdesk
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Create ticket in Freshdesk
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Explore Integrations
Twilio
Twilio is a leading communications API provider for SMS, Voice, and Telephony.
Freshdesk
Freshdesk is a leading provider of customer support software for small and medium size companies. It provides multi-channel support, ticket management, and self-help capabilities.
Robert Zeitz
Director of Cloud Applications & Service Delivery
After using a few different automation workflow programs, we decided to go with Workativ, for its’ easy-to-use interface and systems integration. Using Workativ feels like it was truly designed with the user in mind. More importantly the Workativ team has shown tremendous customer support allowing us to continue to expand their software’s capabilities to meet our needs.
The Workativ team always considers the users feed backs and needs to create brand new features allowing us to design out the exact workflow we need. With their support we have been able to automate our onboarding, offboarding, and up keeping our employee data across all systems.
We look forward to further exploring the world of automation with their help!
Why Workativ Automate?
Most workflow products are complex, expensive, and bloated with things that you don’t need. Workativ Automate is purpose built iPaaS to help you connect and automate your workplace tasks. It’s easy to use yet powerful, and affordable to all.
Join leading innovators
Simple and Intuitive
Create app integrations and workflows using simple UI interface. No coding or developer support required.
Powerful Tools
Format data, add conditional logic, set approvals, or time intervals into your workflows.
100+ Connectors
Connect 100+ cloud apps. Use app triggers, webhooks to run your workflows.
Secure & Reliable
Data encryption at rest and transit, data retention controls and audit logs. ISO 27001 certified.
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