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((OTRS)) Community Edition
((OTRS)) Community Edition

Slack and ((OTRS)) Community Edition Integration

Send automated notifications and messages to users or channels in Slack. Automate your tickets, user management, and IT operations in ((OTRS)) Community Edition. and much more by connecting Slack and ((OTRS)) Community Edition.

Popular Workflows

Add
Send message to channel in Slack on a New contact in ((OTRS)) Community Edition
Add
Send message to channel in Slack on a New contact in ((OTRS)) Community Edition
Add
Send message to channel in Slack on a New ticket in ((OTRS)) Community Edition
Add
Send message to channel in Slack on a New ticket in ((OTRS)) Community Edition
Add
Send message to user in Slack on a New contact in ((OTRS)) Community Edition
Add
Send message to user in Slack on a New contact in ((OTRS)) Community Edition
Add
Send message to user in Slack on a New ticket in ((OTRS)) Community Edition
Add
Send message to user in Slack on a New ticket in ((OTRS)) Community Edition
Add
Send message to user in Slack on a New ticket response in ((OTRS)) Community Edition
Add
Send message to user in Slack on a New ticket response in ((OTRS)) Community Edition
Add
Send message to user in Slack on a Note added to ticket in ((OTRS)) Community Edition
Add
Send message to user in Slack on a Note added to ticket in ((OTRS)) Community Edition

Create Slack and ((OTRS)) Community Edition workflow in minutes

Start building your workflows with triggers and actions

TriggerTrigger

New Contact Added
New Contact Added
New contact in ((OTRS)) Community Edition
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New Contact Added
New Contact Added
New contact in ((OTRS)) Community Edition
New Ticket Created
New Ticket Created
New ticket in ((OTRS)) Community Edition
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New Ticket Created
New Ticket Created
New ticket in ((OTRS)) Community Edition
Ticket Updated
Ticket Updated
Ticket update in ((OTRS)) Community Edition
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Ticket Updated
Ticket Updated
Ticket update in ((OTRS)) Community Edition

ActionsActions

Send Message to Channel
Send Message to Channel
Send message to channel in Slack
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Send Message to Channel
Send Message to Channel
Send message to channel in Slack
Send Message to User
Send Message to User
Send message to user in Slack
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Send Message to User
Send Message to User
Send message to user in Slack
Set Reminder
Set Reminder
Set reminder in Slack
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Set Reminder
Set Reminder
Set reminder in Slack
Set Status
Set Status
Set status in Slack
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Set Status
Set Status
Set status in Slack
Add User
Add User
Add user in ((OTRS)) Community Edition
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Add User
Add User
Add user in ((OTRS)) Community Edition
Create Ticket
Create Ticket
Create ticket in ((OTRS)) Community Edition
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Create Ticket
Create Ticket
Create ticket in ((OTRS)) Community Edition
Show More

Explore Integrations

SlackSlack

Slack is a modern communication software that helps team collaborate and share information easily.

((OTRS)) Community Edition((OTRS)) Community Edition

((OTRS)) Community Edition is a leading IT Service Management provider for medium and large enterprise. It helps companies streamline ITSM and IT Service Desk operations.

cahe_manager

Robert Zeitz

Director of Cloud Applications & Service Delivery

After using a few different automation workflow programs, we decided to go with Workativ, for its’ easy-to-use interface and systems integration. Using Workativ feels like it was truly designed with the user in mind. More importantly the Workativ team has shown tremendous customer support allowing us to continue to expand their software’s capabilities to meet our needs.

The Workativ team always considers the users feed backs and needs to create brand new features allowing us to design out the exact workflow we need. With their support we have been able to automate our onboarding, offboarding, and up keeping our employee data across all systems.

We look forward to further exploring the world of automation with their help!

Why Workativ Automate?

Most workflow products are complex, expensive, and bloated with things that you don’t need. Workativ Automate is purpose built iPaaS to help you connect and automate your workplace tasks. It’s easy to use yet powerful, and affordable to all.

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Simple and Intuitive

Create app integrations and workflows using simple UI interface. No coding or developer support required.

Powerful Tools

Format data, add conditional logic, set approvals, or time intervals into your workflows.

100+ Connectors

Connect 100+ cloud apps. Use app triggers, webhooks to run your workflows.

Secure & Reliable

Data encryption at rest and transit, data retention controls and audit logs. ISO 27001 certified.

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Pre-built app workflows for FREE

Start on our free plan, and scale up as you grow.

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