Ping Identity
Ping Identity

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((OTRS)) Community Edition
((OTRS)) Community Edition

Ping Identity and ((OTRS)) Community Edition Integration

Automate user provisioning, access management, security operations in Ping Identity. Automate your tickets, user management, and IT operations in ((OTRS)) Community Edition. and much more by connecting Ping Identity and ((OTRS)) Community Edition.

Create Ping Identity and ((OTRS)) Community Edition workflow in minutes

Start building your workflows with triggers and actions

TriggerTrigger

Contact Updated
Contact Updated
Contact update in Ping Identity
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LjEKCQkJYzcuNyw3LjcsMjAuMyw5LjgsMzIuNSw5LjhjMTMuNCwwLDI2LjMtMy4yLDMzLjktMTEuN2M0LjctNS4zLDYuOS0xMS4yLDYuOS0xOC44YzAtOC4yLTIuMy0xNC40LTcuNC0xOS40CgkJCUMzODUuNSwyOTguNiwzNzguNiwyOTYuNCwzNjUuNSwyOTYuM3ogTTM0My42LDI1Ny45YzAtOC41LDQuOS0xMy41LDEzLjQtMTMuNWM4LjYsMCwxMy42LDUsMTMuNiwxMy41YzAsOC40LTQuOCwxMi45LTEzLjgsMTIuOQoJCQlDMzQ4LjksMjcwLjksMzQzLjYsMjY3LjIsMzQzLjYsMjU3Ljl6IE0yNzkuNCwyNDcuMWMtNC41LDAtMTAuNCwzLjItMTUuNiw4LjJ2NjQuM2gtMjIuNXYtNjUuOWMwLTcuOC0xLTE1LjMtMy0yMS4zbDIwLTYKCQkJYzIsMy44LDMuMiw3LjYsMy4yLDExLjRjMy4zLTIuNSw2LjItNC42LDkuOS02LjdjNC41LTIuNSwxMC40LTMuOSwxNS40LTMuOWM5LjYsMCwxOCw1LjMsMjAuNywxMy4xYzEuMiwzLjMsMS43LDcuMiwxLjcsMTIuOQoJCQl2NjYuNEgyODd2LTU5LjJDMjg3LDI1MC4xLDI4NS4zLDI0Ny4xLDI3OS40LDI0Ny4xeiBNMjY3LjksMzQ5LjJ2MjMuNGMwLDQsMSw1LjQsNC4zLDUuNGMxLjUsMCwxLjEsMCwyLjEtMC41bDAuNywzLjYKCQkJYy0xLjcsMC45LTIuMywxLjItNC43LDEuMmMtMS44LDAtMy4xLTAuNC00LjQtMWMtMi4zLTEuMi0zLjMtMy42LTMuMy03LjJ2LTI0LjloLTQuNHYtNC4zaDQuNHYtMTMuOGg1LjR2MTMuOGg4LjVsLTEuNiw0LjNIMjY3LjkKCQkJeiBNMjQ2LjUsMzQ1bDUuNS0wLjl2MzcuMWgtNS41VjM0NXoiLz4KCTwvZz4KPC9nPgo8L3N2Zz4K","header":"Contact Updated","content":"Contact update in Ping Identity","status":"coming-soon"}
Contact Updated
Contact Updated
Contact update in Ping Identity
New Contact Created
New Contact Created
New contact in Ping Identity
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","header":"New Contact Created","content":"New contact in Ping Identity","status":"coming-soon"}
New Contact Created
New Contact Created
New contact in Ping Identity
New Contact Added
New Contact Added
New contact in ((OTRS)) Community Edition
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New Contact Added
New Contact Added
New contact in ((OTRS)) Community Edition
New Ticket Created
New Ticket Created
New ticket in ((OTRS)) Community Edition
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New Ticket Created
New Ticket Created
New ticket in ((OTRS)) Community Edition
Ticket Updated
Ticket Updated
Ticket update in ((OTRS)) Community Edition
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Ticket Updated
Ticket Updated
Ticket update in ((OTRS)) Community Edition

ActionsActions

Create MFA User Device(SMS)
Create MFA User Device(SMS)
Create MFA user device (SMS) in PingIdentity
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","header":"Create MFA User Device(SMS)","content":"Create MFA user device (SMS) in PingIdentity","status":"completed"}
Create MFA User Device(SMS)
Create MFA User Device(SMS)
Create MFA user device (SMS) in PingIdentity
Create MFA User Device(EMAIL)
Create MFA User Device(EMAIL)
Create MFA user device(Email) in PingIdentity
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","header":"Create MFA User Device(EMAIL)","content":"Create MFA user device(Email) in PingIdentity","status":"completed"}
Create MFA User Device(EMAIL)
Create MFA User Device(EMAIL)
Create MFA user device(Email) in PingIdentity
Create User
Create User
Create user in PingIdentity
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","header":"Create User","content":"Create user in PingIdentity","status":"completed"}
Create User
Create User
Create user in PingIdentity
Delete MFA User Device(EMAIL)
Delete MFA User Device(EMAIL)
Delete MFA user device(Email) from PingIdentity
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","header":"Delete MFA User Device(EMAIL)","content":"Delete MFA user device(Email) from PingIdentity","status":"completed"}
Delete MFA User Device(EMAIL)
Delete MFA User Device(EMAIL)
Delete MFA user device(Email) from PingIdentity
Delete MFA User Device(SMS)
Delete MFA User Device(SMS)
Delete MFA user device(SMS) from PingIdentity
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","header":"Delete MFA User Device(SMS)","content":"Delete MFA user device(SMS) from PingIdentity","status":"completed"}
Delete MFA User Device(SMS)
Delete MFA User Device(SMS)
Delete MFA user device(SMS) from PingIdentity
Delete User
Delete User
Delete user in PingIdentity
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","header":"Delete User","content":"Delete user in PingIdentity","status":"completed"}
Delete User
Delete User
Delete user in PingIdentity
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Ping IdentityPing Identity

Ping Identity is a cloud based identify & access management software that provides Single Sign-On, Multi-Factor Authentication and Access Management.

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((OTRS)) Community Edition is a leading IT Service Management provider for medium and large enterprise. It helps companies streamline ITSM and IT Service Desk operations.

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Robert Zeitz

Director of Cloud Applications & Service Delivery

workflow automation platformAfter using a few different automation workflow programs, we decided to go with Workativ, for its’ easy-to-use interface and systems integration. Using Workativ feels like it was truly designed with the user in mind. More importantly the Workativ team has shown tremendous customer support allowing us to continue to expand their software’s capabilities to meet our needs.

The Workativ team always considers the users feed backs and needs to create brand new features allowing us to design out the exact workflow we need. With their support we have been able to automate our onboarding, offboarding, and up keeping our employee data across all systems.

We look forward to further exploring the world of automation with their help!

Why Workativ Automate?

Most workflow products are complex, expensive, and bloated with things that you don’t need. Workativ Automate is purpose built iPaaS to help you connect and automate your workplace tasks. It’s easy to use yet powerful, and affordable to all.

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