Automate your tickets, user management, and IT operations in FreshService. Automate your tasks, user management, and updates in Jira. and much more by connecting Freshservice and Jira.
Start building your workflows with triggers and actions
{"image":"data:image/svg+xml;base64,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","header":"New Contact Added","content":"New contact in Freshservice","status":"coming-soon"}
{"image":"data:image/svg+xml;base64,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","header":"New Ticket Created","content":"New ticket in Freshservice","status":"coming-soon"}
{"image":"data:image/svg+xml;base64,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","header":"Note Added to Ticket","content":"New ticket note in Freshservice","status":"coming-soon"}
{"image":"data:image/svg+xml;base64,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","header":"Ticket Updated","content":"Ticket update in Freshservice","status":"coming-soon"}
{"image":"data:image/svg+xml;base64,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","header":"Issue update","content":"Issue update in Jira","status":"coming-soon"}
{"image":"data:image/svg+xml;base64,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","header":"New Comment Added","content":"New comment in Jira","status":"coming-soon"}
{"image":"data:image/svg+xml;base64,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","header":"Add New Requester","content":"Add new requester in Freshservice","status":"completed"}
{"image":"data:image/svg+xml;base64,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","header":"Create A Note","content":"Create a note in Freshservice","status":"completed"}
{"image":"data:image/svg+xml;base64,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","header":"Create Hardware Request","content":"Create hardware request in Freshservice","status":"completed"}
{"image":"data:image/svg+xml;base64,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","header":"Create Software Request","content":"Create software request in Freshservice","status":"completed"}
{"image":"data:image/svg+xml;base64,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","header":"Create ticket","content":"Create ticket in Freshservice","status":"completed"}
{"ima