Salesforce Service Cloud chatbot with automation
Automate Salesforce Service Cloud ticketing, user management, access provisioning, and more with Gen AI Chatbot for Salesforce Service Cloud.
Join hundreds of industry leaders
Salesforce Service Cloud Chatbot Capabilities
Salesforce Service Cloud Bot
Knowledge AI
App Workflow Automation
Shared Live Inbox*
Bot Marketplace
Omnichannel
Agent Handover
Approvals
Context Switching
Sensitive Data Handling
Dynamic Notifications
Analytics
Chat History
Build Salesforce Service Cloud chatbot in minutes
Use workativ’s chatbot builder to add, remove, or optimize new topics for Salesforce Service Cloud chatbot easily based on your requirement. Use our no-code canvas to create engaging employee experiences faster in minutes.
Go digital with a chatbot to deliver employee support – faster, smarter, and easier.
Pre-built templates for Salesforce Service Cloud
Chatbot templates for Salesforce Service Cloud
IT Chatbot
Salesforce Service Cloud Chatbot
Drag
5/5
It just seems to work out of the box. If you have a decent outline of the needs the bot needs to fill it is really straightforward to set up and test. Truly self service.
5/5The deployment and support team was exceptional! They worked hard to make sure our rollout was successful. When I had concerns they worked real hard to make sure they were addressed and resolved.
5 steps to go live with your bot in minutes
Sign up for FREE Bot here 
Step 1
Sign up
Step 2
Download Salesforce Service Cloud Bot
Step 3
Connect App Workflows
Step 4
Test your Bot
Step 5
Go Live
Sign up
You can create a new bot or download pre-built Salesforce Service Cloud bot from marketplace.
After researching 5 different chatbot solutions, we decided to go ahead with Workativ for its’ easy integration with systems that we use internally at GoTo.
Scale your support with Gen AI powered chatbot with auto-resolution
Reduce your Mean Time To Resolution (to seconds)
Reduce emails and call volumes with instant auto-resolution
Scale your support instantly with ease
Steps to build Salesforce Service Cloud Chatbot with app automation
Connect Salesforce Service Cloud Chatbot 100+apps, and 1000s of automations instantly. No coding
15+ Access Management
OktaOkta
Microsoft Azure ADMicrosoft Azure AD
JumpcloudJumpcloud
Microsoft Office 365Microsoft Office 365
OneloginOnelogin
13+ HR
BambooHRBambooHR
OrangeHRMOrangeHRM
Zoho PeopleZoho People
GustoGusto
SAP SuccessFactorsSAP SuccessFactors
09+ MDM
Microsoft IntuneMicrosoft Intune
MobileIronMobileIron
HexnodeHexnode
CitrixCitrix
ManageEngine MDMManageEngine MDM
Productivity
BoxBox
DropboxDropbox
SharePointSharePoint
OutlookOutlook
TwilioTwilio
Also available CRM, ITSM, Project Management, Accounting, Email Management, SMS Management, Notifications, and Collaboration Apps.
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