Workativ®Assistant seamlessly integrates with Zendesk

Automate Zendesk tasks like creating, updating or getting a ticket’s details effortlessly, with the power of AI and Automation!


Connecting to your Zendesk account has never been easier! 

Connect your Zendesk account with Workativ Assistant in just a click of a button and create the perfect sync

Automate Zendesk Tasks and Save Valuable Time 

You can make Workativ Assistant create, update, or get a Zendesk ticket’s details on its own without any hassle. You can also add a new Zendesk user, remove an existing user, or update information on a user.


All from the comfort of your business’ chat channel!

Deploy the Virtual Assistant on your business’ chat channel(s) like Slack or Microsoft’s Teams and empower your employees by letting them resolve their IT issues on their own!

There’s a lot you can accomplish through the Zendesk integration


Why Workativ Assistant?  

Know how Workativ assistant can streamline and augment your workplace IT help desk.

  • IT Help Desk

    Intelligent Self-Service

  • IT Help Desk

    Automated Support

  • IT Help Desk

    Call Deflection

  • IT Help Desk

    Reduce MTTR

  • IT Help Desk

    Reduce HelpDesk Cost

  • IT Help Desk

    24/7 Support

Other popular integrations

  • servicenow


    The integration with ServiceNow enables your employees to complete common IT-related tasks such as creating an incident and updating it directly from Workativ® Assistant.

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  • freshservice


    The integration with Freshservice helps elevate employee experience with conversational support and quick resolution of issues.

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  • freshdesk


    The Workativ Assistant platform integrates with Freshdesk and helps employees maintain a good balance of work and self resolution functionalities.

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