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Slack
Zendesk
Slack and Zendesk Integration
Send automated notifications and messages to users or channels in Slack. Automate your tickets, user management, and drive agent productivity in Zendesk. and much more by connecting Slack and Zendesk.
Popular Workflows
Send message to channel in Slack on a New ticket in Zendesk
Send message to channel in Slack on a New ticket in Zendesk
Send message to user in Slack on a Agent ticket response in Zendesk
Send message to user in Slack on a Agent ticket response in Zendesk
Send message to user in Slack on a New ticket note in Zendesk
Send message to user in Slack on a New ticket note in Zendesk
Send message to user in Slack on a New ticket tag in Zendesk
Send message to user in Slack on a New ticket tag in Zendesk
Send message to user in Slack on a Ticket status change in Zendesk
Send message to user in Slack on a Ticket status change in Zendesk
Send message to user in Slack on a New help center post in Zendesk
Send message to user in Slack on a New help center post in Zendesk
Send message to user in Slack on a New user in Zendesk
Send message to user in Slack on a New user in Zendesk
Create Slack and Zendesk workflow in minutes
Start building your workflows with triggers and actions
Trigger
New Help center Post
New help center post in Zendesk
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New help center post in Zendesk
New User Added
New user in Zendesk
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New user in Zendesk
Agent Replied To Ticket
Agent ticket response in Zendesk
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Agent ticket response in Zendesk
Agent Replied To Ticket
Agent ticket response in Zendesk
{"image":"data:image/svg+xml;base64,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","header":"Agent Replied To Ticket","content":"Agent ticket response in Zendesk","status":"coming-soon"}Agent Replied To Ticket
Agent ticket response in Zendesk
New Ticket Created
New ticket in Zendesk
{"image":"data:image/svg+xml;base64,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","header":"New Ticket Created","content":"New ticket in Zendesk","status":"coming-soon"}New Ticket Created
New ticket in Zendesk
New Ticket Created
New ticket in Zendesk
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New ticket in Zendesk
Show More
Actions
Send Message to Channel
Send message to channel in Slack
{"image":"data:image/svg+xml;base64,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","header":"Send Message to Channel","content":"Send message to channel in Slack","status":"completed"}Send Message to Channel
Send message to channel in Slack
Send Message to User
Send message to user in Slack
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Send message to user in Slack
Set Reminder
Set reminder in Slack
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Set reminder in Slack
Set Status
Set status in Slack
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Set status in Slack
Add New User
Add new user in Zendesk
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Add new user in Zendesk
Create ticket
Create ticket in Zendesk
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Create ticket in Zendesk
Show More
Explore Integrations
Slack
Slack is a modern communication software that helps team collaborate and share information easily.
Zendesk
Zendesk is a leading help desk software provider for companies of all sizes. It helps streamline and automate and deliver great customer experience.
Robert Zeitz
Director of Cloud Applications & Service Delivery
After using a few different automation workflow programs, we decided to go with Workativ, for its’ easy-to-use interface and systems integration. Using Workativ feels like it was truly designed with the user in mind. More importantly the Workativ team has shown tremendous customer support allowing us to continue to expand their software’s capabilities to meet our needs.
The Workativ team always considers the users feed backs and needs to create brand new features allowing us to design out the exact workflow we need. With their support we have been able to automate our onboarding, offboarding, and up keeping our employee data across all systems.
We look forward to further exploring the world of automation with their help!
Why Workativ Automate?
Most workflow products are complex, expensive, and bloated with things that you don’t need. Workativ Automate is purpose built iPaaS to help you connect and automate your workplace tasks. It’s easy to use yet powerful, and affordable to all.
Join leading innovators
Simple and Intuitive
Create app integrations and workflows using simple UI interface. No coding or developer support required.
Powerful Tools
Format data, add conditional logic, set approvals, or time intervals into your workflows.
100+ Connectors
Connect 100+ cloud apps. Use app triggers, webhooks to run your workflows.
Secure & Reliable
Data encryption at rest and transit, data retention controls and audit logs. ISO 27001 certified.
Resources
