Integration

Workativ® Assistant seamlessly integrates with ServiceNow

Integration of Workativ Assistant with ServiceNow brings together the benefit of IT service management and conversational self-service, to help teams get access to incident details via virtual assistant.

Quick functions

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Create an incident in ServiceNow
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Get details of an incident
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Update details of an incident
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Automatic ticket updating upon issue reporting and closure
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Search knowledge base
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Chat integration with ServiceNow chat

Other popular integrations

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Freshdesk

The Workativ Assistant platform integrates with Freshdesk and helps employees maintain a good balance of work and self resolution functionalities.

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Freshservice

The integration with Freshservice helps elevate employee experience with conversational support and quick resolution of issues.

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Zendesk

Zendesk, paired with Workativ Assistant helps employees check the status of a ticket or a ticket’s contents all from a single location.

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Office 365

Office 365 is an application that is easy to use, but there are a multitude of tasks on it that can be automated to make it better.

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Twilio

The integration of Workativ Assistant with Twilio helps organizations maintain a secure process for completing requests.

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Active Directory (AD)

The integration with Active Directory is especially useful in the completion of various tasks with ease like updating user data and employee verification.

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IBM Control Desk

The integration with Freshservice helps elevate employee experience with conversational support and quick resolution of issues.

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