Integration

Workativ® Assistant seamlessly integrates with IBM Control Desk

Integration of Workativ Assistant with IBM Control desk simplifies access to support for users by enabling teams to create and access support ticket details via the virtual assistant.

Quick functions

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Employees can create and get details of tickets via Workativ Assistant
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Tickets can also be modified and edited
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Search knowledge base
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Automatic ticket updating upon issue reporting and closure

Other popular integrations

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Freshdesk

The Workativ Assistant platform integrates with Freshdesk and helps employees maintain a good balance of work and self resolution functionalities.

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freshservice
Freshservice

The integration with Freshservice helps elevate employee experience with conversational support and quick resolution of issues.

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Office 365

Office 365 is an application that is easy to use, but there are a multitude of tasks on it that can be automated to make it better.

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ServiceNow

The integration with ServiceNow enables your employees to complete common IT-related tasks such as creating an incident and updating it directly from Workativ® Assistant.

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Twilio

The integration of Workativ Assistant with Twilio helps organizations maintain a secure process for completing requests.

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Active Directory (AD)

The integration with Active Directory is especially useful in the completion of various tasks with ease like updating user data and employee verification.

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Zendesk

Zendesk, paired with Workativ Assistant helps employees check the status of a ticket or a ticket’s contents all from a single location.

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