IBM Control Desk chatbot with automation
Automate IBM Control Desk ticketing, user management, access provisioning, and more with Gen AI Chatbot for IBM Control Desk.
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IBM Control Desk Chatbot Capabilities
IBM Control Desk Bot
Knowledge AI
App Workflow Automation
Shared Live Inbox*
Bot Marketplace
Omnichannel
Agent Handover
Approvals
Context Switching
Sensitive Data Handling
Dynamic Notifications
Analytics
Chat History
Build IBM Control Desk chatbot in minutes
Use workativ’s chatbot builder to add, remove, or optimize new topics for IBM Control Desk chatbot easily based on your requirement. Use our no-code canvas to create engaging employee experiences faster in minutes.
Go digital with a chatbot to deliver employee support – faster, smarter, and easier.
Pre-built templates for IBM Control Desk
Chatbot templates for IBM Control Desk
IT Chatbot
IBM Control Desk Chatbot
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5/5
It just seems to work out of the box. If you have a decent outline of the needs the bot needs to fill it is really straightforward to set up and test. Truly self service.
5/5The deployment and support team was exceptional! They worked hard to make sure our rollout was successful. When I had concerns they worked real hard to make sure they were addressed and resolved.
5 steps to go live with your bot in minutes
Sign up for FREE Bot here 
Step 1
Sign up
Step 2
Download IBM Control Desk Bot
Step 3
Connect App Workflows
Step 4
Test your Bot
Step 5
Go Live
Sign up
You can create a new bot or download pre-built IBM Control Desk bot from marketplace.
After researching 5 different chatbot solutions, we decided to go ahead with Workativ for its’ easy integration with systems that we use internally at GoTo.
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Steps to build IBM Control Desk Chatbot with app automation
Connect IBM Control Desk Chatbot with 100+apps, and 1000s of automations instantly. No coding
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